If you are considering Rodenhiser for your residential plumbing, heating, air conditioning or electrical, hear what our other customers have to say about the standard of service they received:
We highly recommend Rodenhiser - Dakota came to assess last week, made recommendations on parts we needed and returned today with Shane to install- made it look quick and easy but my husband will attest that wasn’t the case!
Patrick and his team were terrific! They showed up and replaced our heat pump, and even finished the job early. They were efficient, answered all of our questions, and made sure we understood everything before they left. Many thanks.
We had an emergency plumbing situation on a holiday weekend. I called 5 or 6 companies and Rodenhiser was the only company with a plumber available. Corinne was fantastic. She is clearly knowledgeable and was very customer service friendly. I will definitely consider using Rodenhiser for future service based on the quality of Corinne’s work. I won’t lie, it was pricey. That said, it was an emergency repair on a holiday weekend and I’m grateful that a qualified plumber was available.
Dylan was knowledgeable, hardworking, patient, and prompt in completing the house service. From the moment he arrived on Monday morning, he was in complete control and shared updates as appropriate. Impressed with both the speed and quality of his work as well as his ability to talk us through all of the different features of our new system.
Michael was fantastic! He was very knowledgeable and super helpful. You could definitely tell he genuinely wanted to help me out. He’s single-handedly represented the company Well enough that I will definitely use them again!
I had a fantastic experience with AJ, who recently fixed a broken shower valve in my condo. From start to finish, he was professional, knowledgeable, and genuinely committed to helping me save money. Instead of recommending a full replacement, AJ went the extra mile to track down parts for my older valve — something most plumbers wouldn't even consider. Thanks to his expertise and resourcefulness, the repair was completed quickly and cost-effectively. It's rare to find someone who combines skill with such integrity. Highly recommend AJ for any plumbing needs!
Zach and Dean were great. Helpful, reliable and Professional. Very organized. They went over everything thoroughly. Excellent experience. My wife and I were very impressed. Carl Ward Additionally, the plumbers from Rodenhiser came out for some plumbing issues. Aaron and AJ . were also great!! They were helpful, professional, and knowledgeable. They also went over everything thoroughly. My wife and I recommend Rodenhiser wholeheartedly. Carl Ward Unfortunately,we have had an entirely different experience recently with Rodenheiser. We had a tech come out and check the central A..C. unit. Like the other techs he gets a 5 star rating. He was helpful and knowledgeable. We agreed on a plan to fix the unit. He checked and I asked about the time frame . He estimated a few days for getting the parts. I waited a week and called the office Although they are polite they do not follow up ,even after telling me they would call back. Stuff happens, I understand that. Poor follow up is not reliable customer service. So, if there isn't a problem , customer is happy. If there is an issue this customer is very disappointed.!! If the owner sees this, please expedite the service. C Carl Ward June 23 2025 Ryan and Troy came out today. 5 Star service as all the other Techs. Ryan was great. The Supervisor was also very helpful in expediting the job. Customer Service should support the techs work, by strong follow up and communication. Thank you Carl Ward
Professional clean quoted prices and handled job that we agreed upon in a timely manner
Aaron performed the annual check on our plumbing system. He was super courteous and gave me a great understanding of how my system was doing. He clearly explained options I had to address issues he found. I would highly recommend him.
Great company to work with! They have been servicing our heat pump for 3 years and every time a technician comes to the house they are always friendly, attentive to questions, thorough, polite, and always a pleasure to work with! Customer service this consistant between technicians is rare so you're definitely doing something right. Thank you!
Christopher is the best! Thorough, professional, and friendly. Highly recommend!
Timely, efficient, personable, neat, and professional. I will definitely use their service again.
Thank you for a great experience and for making it super easy!
They were efficient, clean, transparent pricing. Happy with the service!
Fine, friendly, excellent service. Helpful with technical details.
Rodenhiser did an incredible job installing the mini splits in my house. They arrived on time every day exactly when they were supposed to. They notified me prior to coming as well. The system they installed looks amazing. For all the work they had to do it is like they were never here!! I chose them for the mini splits because they did everything from start to finish, including electrical and any touchup work that needed to be done. I highly recommend them.
We just moved to a new home, and we realized the boiler and the air handler needed to be changed. Our installer, Brian, was amazing! We have a complicated house and we were replacing two systems at the same time. He went through everything to make sure it worked and throughout the process he was kind and professional. Based Brian's work and the work of the entire team who worked in our home, we have already hired Rodenhiser to complete two more jobs to fix up our house.
Personable people! Explained all areas of operation. Great staff!
Friendly, thorough, answered all my questions
Can’t say enough good things about Rodenheiser. I interviewed 3 companies for new central air and Rodenheiser was in the middle price wise but their suggestions made the most sense considering my home.
The Rodenhiser team was outstanding. From the original assessment, to the work itself. The team was very professional, always on time, and were very communicative. Will definitely hire them again in the future!
Our water heater gave out and the tech (Dan) showed up very quickly to access the problem. He immediately noticed that the heating system needed attention as well. I knew we were on borrowed time because it had been installed when we had the house built. The next day, options were provided to us and we went with the combi system. The company provided a temporary portable water heater for us to use until they could come out on that Friday to install the heating system. At one point, they had 4 employees working on the installation so that it was completed in one day. I wish I could remember all the employees names who did the installation so I could acknowledge them here. They were all professional, respectful, and friendly. And one gentleman provided me with an overview once complete. They also vacuumed up the water and swept the area as a result of the failed water heater. I highly recommend Rodenhiser for plumbing and heating services. They did a great job and we are very happy with the new heating system. A shout-out also goes out to the woman who initially took my phone call. She was very prompt in getting someone out to our home.
We have been using Rodenhiser for a number of years now and have always been extremely satisfied with their work.
Rodenhiser gave us great service and a great experience, 5 stars for sure, we will definitely be returning customers!
Only great experiences with Rodenhiser. Top notch communication, friendly and knowledgeable. Always on time and prepared for the job at hand.
The team is always pleasant, helpful and knowledgeable. We wouldn't pick anyone else!
We needed a new HVAC system and wanted to get a heat pump and take advantage of the Mass Save 0% HEAT loan while it was still available. I called three other companies looking for a quote and was ghosted by all three. One of them even sent an estimator out to our house, but then never actually sent us a quote. Rodenhiser was the polar opposite. They sent out an estimator, who thoroughly inspected everything and then wrote up a quote to review with me on the spot. They submitted all the paperwork for the Mass Save loan for me so I didn't have to deal with it, and also put me in touch with a real human at Eastern Bank to finalize the loan so I didn't have to go through an automated system. Within a week, the loan was approved and the work was completed. They registered all my equipment for manufacturer warranties and also submitted all the paperwork for rebates. In addition to all of this red carpet service, the new HVAC system works like a dream. I actually did not even realize how poorly the old one was operating, until I saw how much stronger the air is coming through our vents and how much better the circulation is. I'm beyond impressed and pleased with how seamless the process was from start to finish. I wish all home contractors operated this way!!
Rodenhiser must have sent their very best, because Don did a fantastic job repairing our furnace. He communicated clearly throughout the whole process, and fixed the issue with our inducer motor efficiently, as well as identified and mitigated the root cause of the rust.
As always, outstanding work! Resolved the problem, replaced the part, tested and done in less than an hour. Very professional. Thank you!
Matt and his team were great to work with, they were skilled, informative and courteous.
We called for plumbers Kevin and Issac came the same day…..they both were so helpful and very nice. We then met Dan explained everything in detail and so nice very friendly!!!!!!! The work that was done the ENTIRE TEAM were very professional, friendly young men, left the basement cleaner then it was!!!!! WE ARE VERY HAPPY FROM START TO FINISH it was a GREAT EXPERIENCE!!!!
Efficient and quick response. Fixed issues thoroughly and explained all repairs clearly.
First rate service with electrical repairs and installation of a new smoke and CO alarm system.
Excellent
We consistent get great service from nice, respectful, knowledgeable, and skilled electricians, plumbers, and HVAC technicians.
Top notch crews, and great service!
Highly recommend this company without hesitation! Every step of the way from estimation through the installation process was fantastic. Rodenhiser went above and beyond to help guide us through the Mass Save financing process. Communication was outstanding at every step. Installation was fast, professional, and neat. I would absolutely choose them again if starting from the beginning.
Kevin was amazing! Very informative and professional. He did a great job!
Excellent work. It may not be the least expensive, but worth every dollar to have everything clearly communicated and completed with guarantee of the work. The plumbers were courteous, kept the job site clean and completed the work quickly and correctly.
Rodenhiser technician took the time to go over each step of the diagnostic process explaining each charge and what it entailed. While I did not get the outcome I wanted, the problem was related to the age of the furnace and safety concerns, the tech put me in contact with a salesperson who was able come out the next day. Would recommend.
Dakota was fantastic! He’s the reason we will continue to be long term enthusiastic customers of Rodenheiser!
Zach and Dean were great. Helpful, reliable and Professional. Very organized. They went over everything thoroughly. Excellent experience. My wife and I were very impressed. Carl Ward Additionally, the plumbers from Rodenhiser came out for some plumbing issues. Aaron and AJ . were also great!! They were helpful, professional, and knowledgeable. They also went over everything thoroughly. My wife and I recommend Rodenhiser wholeheartedly. Carl Ward
Zach and Dean were great. Helpful, reliable and Professional. Very organized. They went over everything thoroughly. Excellent experience. My wife and I were very impressed. Carl Ward
The service received from Brandon was excellent.
Eric was excellent
Remington explained everything and was quick and accommodating! A pleasure to work with. Highly recommend when you have a home emergency.
On time and fixed the problems that could be fixed. Presented all the options for things that needed to be fixed. We've always had great service from Rodenhiser from the office staff to the technicians at the job site. Highly recommend.
Quick and efficient service. Company will file for state rebates for you. They were able to install new furnace and heat pump in one day.
Needed a minor plumbing repair. Team arrived the next day and did the job exactly as needed, actually improving on the original installation. Courteous with excellent communication and a reasonable price well explained in advance.
Very professional, Great communication, will absolutely be my first call for any other HVAC needs.
the weekend response was great! then mason and team were respectful, patient and willing to indulge questions. Love you guys!
Very kind and great service!!!
Testing link provided :-)
Rodenhiser came through for us on a freezing day with no heat. They sent an exceptional young technician that was very knowledgeable and fixed our heat. Thank you for your professionalism and fast service.
Great customer service. Explained what needed to be done and got it done very quickly!
The team was very.friendly and did their work in a professional manner.
Thank you Mason you were great
Greg and his team did a fantastic job on installing the boiler and the whole heating system in our house on New Year’s Eve. Thanks for all the efforts
Technician was courteous and did a great job, scheduling was easy
Rodenhiser repaired a leak in our main drain. It was a tricky piping challenge with limited access and many obstructions. Kevin and Noah were absolutely awesome, professional, and just did a wonderful job. Highly recommend them.
I had a pleasurable experience with Roderhiser service. Alex was very polite and answered my questions, and he worked efficiently.
Dakota was a true professional, and we hope to have him as our go-to plumber for all issues going forward.
wonderful attention to detail, prompt, professional, very clear explanation of every step in the process
We had a great experience with Rodenhiser, as always. Very friendly, efficient and talked us through our issue before repairing. We will continue to use them in the future.
Greg and his team did a fantastic job! They were prompt, courteous, and neat in all their work. The project was completed ahead of schedule. Throughout the project both Greg and the main office communicated very well. And Greg even helped me out with a dead car battery! I highly recommend Greg and Rodenhiser for your heating needs!
Mike came out and Found what was causing a loud noise in my furnace fast. Also tuned up and maintained my furnace same day. He gave me great information and insight about my system as well. My family and I thank you.
Dakota from Rodenhiser was fantastic. Honest, trusting and was very efficient. Would use them again for sure
These guys are in the business for the long run as they do things properly and take responsibility for challenges that might occur throughout a project.
Jon and his partner Dean arrived to set up the electrical for a new washer/dryer being moved in our house. They were both friendly, professional, and informative giving us all the information we needed to make a decision. We then went ahead with the work. We could not be happier with the results and are grateful Jon was so experienced and knowledgeable.
Super fast and knowledgeable!
Both Alex Baptists and Cade Pilling did an amazing Job resolving our hot water issue. Very efficient and professional people. Highly recommended.
I called Rodenhiser around 10 am outlining a problem where our kitchen sink would not drain, and within an hour had two plumbers at my doorstep. It turned out to be a clogged pipe quite a long distance from the sink that was the problem. Aaron Kaczor, the lead technician did a fantastic job in fixing everything and cleaning up. I could not ask for a faster response or better service. The company’s motto, Nice people, Great service is true, for sure!
The tech was friendly, courteous and knowledgeable. He offered me options which was an unexpected pleasure. I would recommend Rodenhiser to everyone!
Excellent service, tech (James), rooted out my problem then took time to explain it to me and was able to replace my furnace inducer within a couple of hours. Rodenhiser can at times seem a little expensive but the quality of work and service is well worth it.
Quick and well done installation. Communication was great. Cleaned up left everything as he found it.
Just needed to cap a gas line to switch our range to induction. They were able to schedule the work the day before our oven arrives. They were quick and courteous. Will be happy to use them for future work if needed
We appreciate Justin sorting out what the issue was and getting it resolved.
Arrived on time and completed repairs perfectly!
Alex was great. He was efficient and explained everything.
We are very happy with Dan's and Brendan's work. Nice guys, very professional.
Mason was very professional and helpful in the consultation and work completed today. Very happy with the visit.
Rob was very helpful and informative
He was very professional and went above and beyond to help us out and make sure our system was running correctly. A definite asset to your company. Thank you.
Awesome
Fabulous! Very thorough and professional.
Alyssa went way beyond what could be expected ! She was very thorough in explaining what she was doing and what my options were regarding the pump repair/replacement options. Outstanding service THANKS ????
Adam was on-time, friendly and very professional. He identified and resolved the problem quickly. Thank You!
Daniel and his teammate took time to listen to my concerns, answer my questions and then got to work. They were able to find the leak and thankfully get it fixed. I also decided to sign up for some much needed maintenance plans for the plumbing/AC, and had the condensation line replaced to make sure everything is working as it should. Thank you!
Very professional and knowledgeable. Explained the situation, and the potential issues. He was also super pleasant… he’s an asset to your team!
Felix was very thorough, polite, and conscientious. He works well independently and interacted effectively with the client. I'd hire him if I was in the business :-).
He is very nice and professional.
All good!
Fantastic!! Thank you.
Mark was polite, worked quickly, and was conveyed full confidence in his ability to solve an unusual problem. Thank you!!
He was very thorough. Checked the ac system inside and outside. Could not find anything wrong. We turned it on as I had shut last night cause wouldn’t work yesterday for 5 hours. We turned on it it began to work
Guys were great; professional & instructive.
Very professional and helpful in explaining
Professional, polite and. job completed successfully. Actually would apply to each one working here today
A+
Very fast and professional service at a reasonable price. I was very satisfied.
“What a great group of people to work with. Prompt, courteous, and knowledgeable. It’s always been a positive experience.”
- Mrs L Herman
“Rodenhiser quickly surveyed our needs and gave us a better time line for completion than we could have imagined. They met their commitments completely. And, they did it with respect and sensitivity to the Church and our weekly activities. Rodenhiser professionalism and expertise were complimented by reliable and very courteous installers. We could not have been more pleased, and would heartily recommend the company for others.”
- First Congregational Church of Sharon
For existing customers we are always appreciative to receive your feedback. A customer survey can be completed online here: http://survey.rodenhiser.com (Please enter code 786 on that page to begin).
Both Alex and Patrick were knowledgeable, courteous, and professional. They made a change that might have solved the recent problem and have structured a more complete solution. We agreed to this...
Mike was thorough, thoughtful and considerate. Covered their shoes before entering, surveyed my issue and provided an explanation of the services and costs. Great Job!
Alex did a great job providing an explanation of the services provided and went out of his way to offer assistance/advice on other issues outside of our scheduled maintenance visit.
Brian did an excellent job inspecting our 18-year old boiler and replacing some of the accessory hardware that needed it, he also adjusted the outgoing hot water settings for our radiators and...
Rodenhiser is my one stop shop!!! They take care of my HVAC, electrical, and plumbing issues & are always helpful addressing any questions I may have about the systems in my house! Everyone...
Chris G. and Nick V. showed up bright and early at 8am to fix my water heater issue. They were on time, polite and were able to fix an issue that has been plaguing my house for a good year. They...
When you are looking for plumbing, electrical, heating or air conditioning in the Route 495 / 128 area, you will be delighted that you called Massachusetts' trusted choice since 1928.
With a total dedication to professional workmanship and excellent service, discover why families and businesses continue to trust Rodenhiser after generations of service
(14609 Reviews rated 5 Stars)