Rodenhiser Testimonials - Complete List
We highly recommend Rodenhiser - Dakota came to assess last week, made recommendations on parts we needed and returned today with Shane to install- made it look quick and easy but my husband will attest that wasn’t the case!
Patrick and his team were terrific! They showed up and replaced our heat pump, and even finished the job early. They were efficient, answered all of our questions, and made sure we understood everything before they left. Many thanks.
We had an emergency plumbing situation on a holiday weekend. I called 5 or 6 companies and Rodenhiser was the only company with a plumber available. Corinne was fantastic. She is clearly knowledgeable and was very customer service friendly. I will definitely consider using Rodenhiser for future service based on the quality of Corinne’s work. I won’t lie, it was pricey. That said, it was an emergency repair on a holiday weekend and I’m grateful that a qualified plumber was available.
Dylan was knowledgeable, hardworking, patient, and prompt in completing the house service. From the moment he arrived on Monday morning, he was in complete control and shared updates as appropriate. Impressed with both the speed and quality of his work as well as his ability to talk us through all of the different features of our new system.
Michael was fantastic! He was very knowledgeable and super helpful. You could definitely tell he genuinely wanted to help me out. He’s single-handedly represented the company Well enough that I will definitely use them again!
I had a fantastic experience with AJ, who recently fixed a broken shower valve in my condo. From start to finish, he was professional, knowledgeable, and genuinely committed to helping me save money. Instead of recommending a full replacement, AJ went the extra mile to track down parts for my older valve — something most plumbers wouldn't even consider. Thanks to his expertise and resourcefulness, the repair was completed quickly and cost-effectively. It's rare to find someone who combines skill with such integrity. Highly recommend AJ for any plumbing needs!
Zach and Dean were great. Helpful, reliable and Professional. Very organized. They went over everything thoroughly. Excellent experience. My wife and I were very impressed. Carl Ward Additionally, the plumbers from Rodenhiser came out for some plumbing issues. Aaron and AJ . were also great!! They were helpful, professional, and knowledgeable. They also went over everything thoroughly. My wife and I recommend Rodenhiser wholeheartedly. Carl Ward Unfortunately,we have had an entirely different experience recently with Rodenheiser. We had a tech come out and check the central A..C. unit. Like the other techs he gets a 5 star rating. He was helpful and knowledgeable. We agreed on a plan to fix the unit. He checked and I asked about the time frame . He estimated a few days for getting the parts. I waited a week and called the office Although they are polite they do not follow up ,even after telling me they would call back. Stuff happens, I understand that. Poor follow up is not reliable customer service. So, if there isn't a problem , customer is happy. If there is an issue this customer is very disappointed.!! If the owner sees this, please expedite the service. C Carl Ward June 23 2025 Ryan and Troy came out today. 5 Star service as all the other Techs. Ryan was great. The Supervisor was also very helpful in expediting the job. Customer Service should support the techs work, by strong follow up and communication. Thank you Carl Ward
Professional clean quoted prices and handled job that we agreed upon in a timely manner
Aaron performed the annual check on our plumbing system. He was super courteous and gave me a great understanding of how my system was doing. He clearly explained options I had to address issues he found. I would highly recommend him.
Great company to work with! They have been servicing our heat pump for 3 years and every time a technician comes to the house they are always friendly, attentive to questions, thorough, polite, and always a pleasure to work with! Customer service this consistant between technicians is rare so you're definitely doing something right. Thank you!
Christopher is the best! Thorough, professional, and friendly. Highly recommend!
Timely, efficient, personable, neat, and professional. I will definitely use their service again.
Thank you for a great experience and for making it super easy!
They were efficient, clean, transparent pricing. Happy with the service!
Fine, friendly, excellent service. Helpful with technical details.
Rodenhiser did an incredible job installing the mini splits in my house. They arrived on time every day exactly when they were supposed to. They notified me prior to coming as well. The system they installed looks amazing. For all the work they had to do it is like they were never here!! I chose them for the mini splits because they did everything from start to finish, including electrical and any touchup work that needed to be done. I highly recommend them.
We just moved to a new home, and we realized the boiler and the air handler needed to be changed. Our installer, Brian, was amazing! We have a complicated house and we were replacing two systems at the same time. He went through everything to make sure it worked and throughout the process he was kind and professional. Based Brian's work and the work of the entire team who worked in our home, we have already hired Rodenhiser to complete two more jobs to fix up our house.
Personable people! Explained all areas of operation. Great staff!
Friendly, thorough, answered all my questions
Can’t say enough good things about Rodenheiser. I interviewed 3 companies for new central air and Rodenheiser was in the middle price wise but their suggestions made the most sense considering my home.
The Rodenhiser team was outstanding. From the original assessment, to the work itself. The team was very professional, always on time, and were very communicative. Will definitely hire them again in the future!
Our water heater gave out and the tech (Dan) showed up very quickly to access the problem. He immediately noticed that the heating system needed attention as well. I knew we were on borrowed time because it had been installed when we had the house built. The next day, options were provided to us and we went with the combi system. The company provided a temporary portable water heater for us to use until they could come out on that Friday to install the heating system. At one point, they had 4 employees working on the installation so that it was completed in one day. I wish I could remember all the employees names who did the installation so I could acknowledge them here. They were all professional, respectful, and friendly. And one gentleman provided me with an overview once complete. They also vacuumed up the water and swept the area as a result of the failed water heater. I highly recommend Rodenhiser for plumbing and heating services. They did a great job and we are very happy with the new heating system. A shout-out also goes out to the woman who initially took my phone call. She was very prompt in getting someone out to our home.
We have been using Rodenhiser for a number of years now and have always been extremely satisfied with their work.
Rodenhiser gave us great service and a great experience, 5 stars for sure, we will definitely be returning customers!
Only great experiences with Rodenhiser. Top notch communication, friendly and knowledgeable. Always on time and prepared for the job at hand.
The team is always pleasant, helpful and knowledgeable. We wouldn't pick anyone else!
We needed a new HVAC system and wanted to get a heat pump and take advantage of the Mass Save 0% HEAT loan while it was still available. I called three other companies looking for a quote and was ghosted by all three. One of them even sent an estimator out to our house, but then never actually sent us a quote. Rodenhiser was the polar opposite. They sent out an estimator, who thoroughly inspected everything and then wrote up a quote to review with me on the spot. They submitted all the paperwork for the Mass Save loan for me so I didn't have to deal with it, and also put me in touch with a real human at Eastern Bank to finalize the loan so I didn't have to go through an automated system. Within a week, the loan was approved and the work was completed. They registered all my equipment for manufacturer warranties and also submitted all the paperwork for rebates. In addition to all of this red carpet service, the new HVAC system works like a dream. I actually did not even realize how poorly the old one was operating, until I saw how much stronger the air is coming through our vents and how much better the circulation is. I'm beyond impressed and pleased with how seamless the process was from start to finish. I wish all home contractors operated this way!!
Rodenhiser must have sent their very best, because Don did a fantastic job repairing our furnace. He communicated clearly throughout the whole process, and fixed the issue with our inducer motor efficiently, as well as identified and mitigated the root cause of the rust.
As always, outstanding work! Resolved the problem, replaced the part, tested and done in less than an hour. Very professional. Thank you!
Matt and his team were great to work with, they were skilled, informative and courteous.
We called for plumbers Kevin and Issac came the same day…..they both were so helpful and very nice. We then met Dan explained everything in detail and so nice very friendly!!!!!!! The work that was done the ENTIRE TEAM were very professional, friendly young men, left the basement cleaner then it was!!!!! WE ARE VERY HAPPY FROM START TO FINISH it was a GREAT EXPERIENCE!!!!
Efficient and quick response. Fixed issues thoroughly and explained all repairs clearly.
First rate service with electrical repairs and installation of a new smoke and CO alarm system.
Excellent
We consistent get great service from nice, respectful, knowledgeable, and skilled electricians, plumbers, and HVAC technicians.
Top notch crews, and great service!
Highly recommend this company without hesitation! Every step of the way from estimation through the installation process was fantastic. Rodenhiser went above and beyond to help guide us through the Mass Save financing process. Communication was outstanding at every step. Installation was fast, professional, and neat. I would absolutely choose them again if starting from the beginning.
Kevin was amazing! Very informative and professional. He did a great job!
Excellent work. It may not be the least expensive, but worth every dollar to have everything clearly communicated and completed with guarantee of the work. The plumbers were courteous, kept the job site clean and completed the work quickly and correctly.
Rodenhiser technician took the time to go over each step of the diagnostic process explaining each charge and what it entailed. While I did not get the outcome I wanted, the problem was related to the age of the furnace and safety concerns, the tech put me in contact with a salesperson who was able come out the next day. Would recommend.
Dakota was fantastic! He’s the reason we will continue to be long term enthusiastic customers of Rodenheiser!
Zach and Dean were great. Helpful, reliable and Professional. Very organized. They went over everything thoroughly. Excellent experience. My wife and I were very impressed. Carl Ward Additionally, the plumbers from Rodenhiser came out for some plumbing issues. Aaron and AJ . were also great!! They were helpful, professional, and knowledgeable. They also went over everything thoroughly. My wife and I recommend Rodenhiser wholeheartedly. Carl Ward
Zach and Dean were great. Helpful, reliable and Professional. Very organized. They went over everything thoroughly. Excellent experience. My wife and I were very impressed. Carl Ward
The service received from Brandon was excellent.
Eric was excellent
Remington explained everything and was quick and accommodating! A pleasure to work with. Highly recommend when you have a home emergency.
On time and fixed the problems that could be fixed. Presented all the options for things that needed to be fixed. We've always had great service from Rodenhiser from the office staff to the technicians at the job site. Highly recommend.
Quick and efficient service. Company will file for state rebates for you. They were able to install new furnace and heat pump in one day.
Needed a minor plumbing repair. Team arrived the next day and did the job exactly as needed, actually improving on the original installation. Courteous with excellent communication and a reasonable price well explained in advance.
Very professional, Great communication, will absolutely be my first call for any other HVAC needs.
the weekend response was great! then mason and team were respectful, patient and willing to indulge questions. Love you guys!
Very kind and great service!!!
Testing link provided :-)
Rodenhiser came through for us on a freezing day with no heat. They sent an exceptional young technician that was very knowledgeable and fixed our heat. Thank you for your professionalism and fast service.
Great customer service. Explained what needed to be done and got it done very quickly!
The team was very.friendly and did their work in a professional manner.
Thank you Mason you were great
Greg and his team did a fantastic job on installing the boiler and the whole heating system in our house on New Year’s Eve. Thanks for all the efforts
Technician was courteous and did a great job, scheduling was easy
Rodenhiser repaired a leak in our main drain. It was a tricky piping challenge with limited access and many obstructions. Kevin and Noah were absolutely awesome, professional, and just did a wonderful job. Highly recommend them.
I had a pleasurable experience with Roderhiser service. Alex was very polite and answered my questions, and he worked efficiently.
Dakota was a true professional, and we hope to have him as our go-to plumber for all issues going forward.
wonderful attention to detail, prompt, professional, very clear explanation of every step in the process
We had a great experience with Rodenhiser, as always. Very friendly, efficient and talked us through our issue before repairing. We will continue to use them in the future.
Greg and his team did a fantastic job! They were prompt, courteous, and neat in all their work. The project was completed ahead of schedule. Throughout the project both Greg and the main office communicated very well. And Greg even helped me out with a dead car battery! I highly recommend Greg and Rodenhiser for your heating needs!
Mike came out and Found what was causing a loud noise in my furnace fast. Also tuned up and maintained my furnace same day. He gave me great information and insight about my system as well. My family and I thank you.
Dakota from Rodenhiser was fantastic. Honest, trusting and was very efficient. Would use them again for sure
These guys are in the business for the long run as they do things properly and take responsibility for challenges that might occur throughout a project.
Jon and his partner Dean arrived to set up the electrical for a new washer/dryer being moved in our house. They were both friendly, professional, and informative giving us all the information we needed to make a decision. We then went ahead with the work. We could not be happier with the results and are grateful Jon was so experienced and knowledgeable.
Super fast and knowledgeable!
Both Alex Baptists and Cade Pilling did an amazing Job resolving our hot water issue. Very efficient and professional people. Highly recommended.
I called Rodenhiser around 10 am outlining a problem where our kitchen sink would not drain, and within an hour had two plumbers at my doorstep. It turned out to be a clogged pipe quite a long distance from the sink that was the problem. Aaron Kaczor, the lead technician did a fantastic job in fixing everything and cleaning up. I could not ask for a faster response or better service. The company’s motto, Nice people, Great service is true, for sure!
The tech was friendly, courteous and knowledgeable. He offered me options which was an unexpected pleasure. I would recommend Rodenhiser to everyone!
Excellent service, tech (James), rooted out my problem then took time to explain it to me and was able to replace my furnace inducer within a couple of hours. Rodenhiser can at times seem a little expensive but the quality of work and service is well worth it.
Quick and well done installation. Communication was great. Cleaned up left everything as he found it.
Just needed to cap a gas line to switch our range to induction. They were able to schedule the work the day before our oven arrives. They were quick and courteous. Will be happy to use them for future work if needed
We appreciate Justin sorting out what the issue was and getting it resolved.
Arrived on time and completed repairs perfectly!
Alex was great. He was efficient and explained everything.
We are very happy with Dan's and Brendan's work. Nice guys, very professional.
Mason was very professional and helpful in the consultation and work completed today. Very happy with the visit.
Rob was very helpful and informative
He was very professional and went above and beyond to help us out and make sure our system was running correctly. A definite asset to your company. Thank you.
Awesome
Fabulous! Very thorough and professional.
Alyssa went way beyond what could be expected ! She was very thorough in explaining what she was doing and what my options were regarding the pump repair/replacement options. Outstanding service THANKS ????
Adam was on-time, friendly and very professional. He identified and resolved the problem quickly. Thank You!
Daniel and his teammate took time to listen to my concerns, answer my questions and then got to work. They were able to find the leak and thankfully get it fixed. I also decided to sign up for some much needed maintenance plans for the plumbing/AC, and had the condensation line replaced to make sure everything is working as it should. Thank you!
Very professional and knowledgeable. Explained the situation, and the potential issues. He was also super pleasant… he’s an asset to your team!
Felix was very thorough, polite, and conscientious. He works well independently and interacted effectively with the client. I'd hire him if I was in the business :-).
He is very nice and professional.
All good!
Fantastic!! Thank you.
Mark was polite, worked quickly, and was conveyed full confidence in his ability to solve an unusual problem. Thank you!!
He was very thorough. Checked the ac system inside and outside. Could not find anything wrong. We turned it on as I had shut last night cause wouldn’t work yesterday for 5 hours. We turned on it it began to work
Guys were great; professional & instructive.
Very professional and helpful in explaining
Professional, polite and. job completed successfully. Actually would apply to each one working here today
A+
Very fast and professional service at a reasonable price. I was very satisfied.
Adam was quick, personable, and knowledgeable. Took the time to explain what he was doing and why, allowing us to make an informed decision about the repairs needed.
Michael did a very good job
He was lovely
Great service/ prompt arrival- recommended where to find good replacement faucet sets and we were pleased with what we found there as well.
Mark was prompt, clear in his explanation, easy to deal with. Really appreciate it
Dan was terrific. Showed up on time was neat and explained everything fully. Super nice guy too
fantastic!
Great prompt service! Thanks!
Nice guy.. good work
Kathryn was knowledgeable, informative, and professional. She was terrific
Corinne and her assistant Eric were fantastic. From start to finish the whole experience was wonderful. The conversation about the work that needed to be done was detailed and clear. Both individuals were polite and very respectful of my home, making sure the area was cleaned up when work was completed. Corine worked very conscientiously and took extra measures to make sure the issue will not happen in the future. I cannot say enough positive words about the experience I had with Corine and Eric. They are an asset to your company and will definitely be requested to complete any work that I may have in the future.
He did a good job overall, with the connection and cleaning up after.
Great work
Jacob and his crew did a great job while installing my new furnace. He was very punctual and the job started on time.
He could not fix it, we need an electrician, but he was very nice, professional. He figured it out quickly.
Great job. Professional, good communicator, knowledgeable
Very nice and professional! Answered all questions Explained things so we understood Our options Would gladly have his services in our home again????
Great service, kept me informed on the progress as it moved along and was completed quickly. Happy to have our hot water restored. Thanks
Ryan and team did great. Thanks.
Your team is always eager to help and Arrik was no exception. Personable, courteous, and knowledgable. Appreciate the support from all of you, many thanks!
Eric was very pleasant and fixed our electrical issue quickly. Thank you
We are very happy with our new AC. The installers were very professional and everything went smoothly.
Quick, courteous and helpful
Mason did a great job!
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Great. Worker
Very professional, punctual and technically knowledgeable. He was unphased by the unanticipated things the inevitably come up. A great overall experience and I would hire him again in a second.
Michael was terrific!
Kind, quick and clear
Great service. Great communication and she presented the options very clearly. Very respectful
Brandon did a great job communicating the repair and worked very efficiently.
Dylan paid attention to every single detail. Maybe the most most professional and considerate technician I have ever met.
arrived right on time. Very personable and kept me informed throughout the process
Very professional. Polite. Explained the service needed and root cause of problem. Worked neatly and efficiently. Explained what was done and how to avoid similar situation in the future.
Brandon and co worker were terrific! They checked all the plumbing in the house found a few minor things that they took care of but most importantly were a pleasure to have in our home - both friendly and very helpful! Thank you so much!
Corinne and Eric were a great team and it was a pleasure to work with them!
Erik was thorough. He asked if I had any questions or noticed any issues when he arrived. He serviced went through and turned all the inside units on then went outside units to service both units. He came inside afterward and serviced each unit and verified they were cooling as expected. The appointment took just over an hour and a half. He asked again if i had any questions before leaving.
David Garabedian was knowledgeable, courteous, thorough, and maintained a clean work environment for the HVAC maintenance in my home today. I appreciate his professionalism, clear communication and proactive recommendations. Thank you, David, for a job well done!
Corrine and Eric were very professional and neat. Highly recommend- sabin
Eric was competent, efficient, courteous and explained everything well.
Very thorough and professional and helpful. Definitely use you guys again. Have a wonderful day.
Sevonne was hands down the best professional from any company to come to our home. He was kind, thoughtful when it came to keeping our dogs safe behind gates, used an alternate entrance that I’m sure was more difficult for him just so that he wouldn’t risk creating extra noise during my husbands work calls, and took the time to explain the process to us. He clearly knew what he was doing and it was just refreshing to have a really nice person who was there to do their job well in our house - usually when people have to be at our home for the day Iike Sevonne was, it’s stressful. He made it so easy and was so respectful of our time and space. He only had good things to say about working for Rodenheiser when I mentioned how happy we were with the last technician from Rodenheiser who serviced our HVAC about a month ago. Sevonne goes above and beyond and we can’t say enough about how wonderful he was! This guy should get a raise, because he is doing his absolute best and it shows!
CORINNE WAS VERY FRIENDLY AND PROFESSIONAL. THANK YOU.
Brian, Vince and the whole team have been amazing. Very professional and accommodating. I worked highly recommend this team! Thank you
He provided the repair that was needed for the mini split. He double checked that the work was done correctly.
Great
Brendan is the best plumber I have ever had in my many years of owning homes.
Professional with excellent service!
Incredibly peony and professional. Great service.
Eric is great! Second time out to my home. He’s willing to listen to any and all of my concerns. Takes action and finds answers on all of my questions. I’d prefer to have him back at my property whenever a project is scheduled. Keep up the great work and customer focus!
Justin did a great job of quickly identifying the issue with our a/c and efficiently fixing the problem.
Detailed and thorough, patient, clearly an expert and incredibly helpful. Folks like Mr. Ryan are why we only work with Rodenhiser.
Knowledgeable and flexible.
Showed up on time, clean, efficient, explained the problem well so I could understand the options and the fix.
Very nice and professional explain everything well
Friendly, knowledgeable and always ready to answer all our questions He explained what was going to happen during the installation of the unit Fantastic service from him.
To be honest, all the men from Rodenhiser, including Mathew Venti, were thorough, had good manners, and left me with no complaints AT ALL. They and he understood what a long time I had been in this extremely HOT house needing the AC!!!
David was great! 10 out of 10! Rhodenheiser prices are a bit out of line I will say but you do provide good service and your techs are pleasant to work with.
Did a great job; finished things quickly and quietly allowing me to work while things were completed.
Very pleased with Jacob and Collin. I’ll be using Rodenhiser for all my future A/C and furnace needs.
Was very helpful in fixing air conditioner drain pipe.
Great job!
Michael explained everything clearly and did a thorough job.
Great work and super clean
Erik took the time to answer all my questions and show me what he was doing. Very much appreciated.
Fixed the issue and explained everything clearly,
Great manners and job.
Michael was very professional, knowledgable and also, he is a very nice person! He’s an asset to your company. Thanks
On-time, professional, and very customer conscious. A privilege to have him in our home.
Great young man, awesome job. We will now use Rodenheiser for all of our household needs.
Dam did fantastic! He solved my problem and very patiently listened to me vent about all the problems I’ve had with your company since you guys locked me into Carrier as a vendor 13 years ago. Dan was great. Rodenhiser as a company I am less pleased with.
Very helpful and gentlemanly. Absolutely nothing negative to say about anyone at R.
Adam was excellent. Explained everything. Clean work site. Professional. Answered questions. Great job.
Jacob was very professional, knowledgeable. Keeper for sure.
Alex was very knowledgeable, polite and prompt. Great service!
He did a great job with the duct cleaning and left my apartment as clean as when he got here.
Very knowledgeable, very thorough. Very courteous!
Erik did a great job and answered all of my questions.
Great and very professional
Professional, knowledgeable and personable...all great traits. He explained the issue, how he was going to proceed and then, once the part came in, fixed the issue without any problems. I have used Rodenhiser multiple times now and I would recommend your company to anyone.
Rob was extremely professional, kept me well informed while he was here, and completely the work as discussed.
He did a fine job
Excellent other than scarring badly the inside of the toilet with the snake used to unblock it.
Did a great job. Problem resolved.
Very professional.
The problem was completely resolved. I was very pleased with his great personality, knowledge and efficiency.
He quickly diagnosed the problem and fixed it while also providing some other recommendations for future maintenance.
Timely job and professional
I believe Dan went above and beyond to try to diagnose and fix the problem.
Great job
He was courteous and efficient as was Dakota with whom he worked. This was the second time we have worked with with Dakota, excellent both times.
He/you do a great job!
Brendan was great. Knowledgeable, friendly. Very helpful. Good at explaining things to a layman. Highly recommended ????
Professional, thorough, efficient. Friendly, explained everything, work completed in time promised! Excellent.
She was great. She worked well with Chris and it was obvious that There was respect between them. She arrived first just a few minutes before Chris and immediately jumped into action to begin trouble shooting the faucet issue. Rodenheiser should be proud and lucky to have her as a member of your Team. PS. Chris was terrific as well! An excellent mentor. Bob Petrucelli.
Christopher was very professional and did a great job.
He did an excellent job. Very efficient and friendly.
Professional and good with answering questions.
Thorough straightforward honest and friendly!
Alex was knowledgeable, trustworthy, and really was patient in walking me thru everything. He was very meticulous with wearing booties and cleaning up after himself. He was very transparent and good at communication. He was good at connecting me with services that could help improve my home and show peace of mind. Overall Alex seems like a rock star and I hope he is at Rodenhiser forever.
He was very personable, knowledgeable and did an awesome job!!
Did a great job, quick and efficient and explained it all. Very happy with the experience.
He was 30 minutes early, was quick and efficient and made the change we requested.
Brandon was wonderful even found some extra issues and was able to repair them so we wouldn’t have to deal with them at a later date. This was our first time using Rodenhiser and will request Brandon if we need plumbing help in the future.
Brendan is wonderful. He "knew his stuff" and patiently answered all of my questions. I would have no hesitation calling Rodenhiser for just about anything relating to my home. Also important to me is that he was very respectful to me and to his helper. If he is typical of the type of people who work at Rodenhiser, then for any home issues I may have in the future, Rodenhiser will be my first call.
Remington and his helper were both very good. They were polite and efficient.
Pleasant, professional, thorough. An asset to the company
Dan was professional and super helpful! He took the time to answer our questions and provided info on additional pluming projects. We hope to have him back soon to help us with a new kitchen faucet.
Very helpful and knowledgeable…
Dante was great. He’s professional, instructive, and kind!
Very professional, was helpful with problem solving as well.
Both techs were outstanding . You should probably think about giving them a raise.
Very helpful. Explained everything and fixed my issue
Thank you! Very informative
Connor explained everything and was thorough in doing the service—and cleaned up behind him. Very polite and personable!
Work was completed quickly and technician was polite. It was a good experience.
Aaron was very professional, friendly and competent. Aaron assessed the issue and informed me of the work required to address the issue.
Knowledgeable and courteous, Don did a great job!
Chris and his colleague were highly professional. Both are great representatives of the company.
He assessed and resolved the situation quickly. Had parts in his truck. Discussed options for HVAC replacement/ upgrade.. scheduled specialist quickly too. Appreciate the flexibility in scheduling that a home visit and repair could e scheduled this afternoon in advance of my original appointment on Monday.Thanks
Diagnosed and fixed the problem quickly
Excellent service and expert repair by Mark. I trust Rodenhiser for all my HVAC needs. Thank you
Great service
Perfect job good specialist Appreciate
very nice and confident seemed to know what he was doing. No complaints at all.
Super nice.
Dante was a fantastic technician. He knows his stuff and was willing to explain things as he was working. He completed the work in in an expedient manner and was very kind and helpful throughout the process. He is an asset to your organization.
Michael and his coworker John are very knowledgeable, professional, and friendly. They were very detailed with the inspection of the AC unit outside and the one inside. All of my questions were answered in a concise, understandable way. Options were reviewed in detail as well as the estimates. Next steps are clear and I am looking forward to having our AC working again. I am so pleased with the service Michael and John provided, I am already recommending Rodenhiser to my family and friends for any service they may need now or in the future. I also want to mention when I made my initial phone call to Rodenhiser, the customer service person I talked with was friendly and so helpful. I apologize I do not remember her name. Rodenhiser has the best employees!
He’s a very good technician.
Adam Dossett was excellent. He was polite, honest, extremely competent in his ability and skills to repair my ac unit, and he explained everything to me. He is an awesome tech.
Fantastic. Very professional. Showed up when expected. Fixed problem. I would definitely call her again. Her apprentice Eric was good as well.
Professional friendly competent and timely. Thanks
Donquor was friendly, respectful, knowledgeable, explained the work he did, and answered my questions. I appreciate that he covered his shoes before coming into the house.
Mark was very nice, professional and communicated and relayed all necessary information.
I was disappointed with the cost of the Freon sp?. Is that the average cost?
Very responsive and competent.
Took his time to Explain everything to me , and I ask a lot of questions. Neat too! Need to update this review , just went to check on “fixed “ hot water tank, IT IS NOT EVEN WORKING!!!!
Respectful and polite. He communicated well to inform me of progress during the installation and outlet fixes. Explained the service plan, etc. Thank you!
Chris is very hardworking, knowledgeable and professional. He and the crew completed both the heat pump and water heater in one day. Chris taught me how to use the thermostat and showed me all of the new equipment and related connections. I am very pleased with Chris.
Mark is excellent
Excellent experience. Michael was nice, thorough, and answered all of my questions. Work was completely timely and efficiently. Thank you!
Kathryn arrived in a timely manner, listened to my concerns, diagnosed the issues and kept me updated on progress as she went. She was friendly and professional and got the job done. She communicated any next steps and went on her way. Ideal outcome!
Remy is the ultimate professional.
Donquor was wonderful. He was very knowledgeable, answered all of my questions in easily understood terms, showed up on time, and immediately knew what was causing the problem and fixed it. Very, very professional.
Felix was pleasant and answered my questions clearly. He outlined additional services Rodenhiser offered but didn’t push back when I declined the services. He represented the company well.
Everything was right on schedule. Everyone was very polite and kept the mess to a minimum. Thank you Dianne
Excellent!
Rob was great. So helpful and explained everything very clearly. Very professional and he diagnosed and solved the problem. He did a great job.
Everything was great. I would definitely recommend this company to a friend!!
Very professional and efficient. Thoroughly satisfied.
Nice to work with and efficient to
Explained everything clearly. Very knowledgeable about the topic of home water filtration systems.
Very professional. Explains things well.
Kathryn is pleasant efficient and thorough.
Dan was wonderful! Professional and knowledgeable; appreciate all Of his services, guidance, and education.
Thank you!
He was very professional and pleasant.
Jacob was prompt, professional and very service minded. He explained the issue, the repair and the process clearly. I will definitely rely on Rodenhiser again.
This is the second time I have used Rodenhiser home services. Once again, I have no complaints. Matt and his partner showed up early. They quickly got acquainted with the work that needed to be done. They referenced the notes from Chris who was the technician who wrote up the original quote. Once the confusion about the water shut off with property management was taken care of Chris and Josh set about getting to work, replacing the shut offs in the bathroom, the toilet shutoff and the kitchen sink shut offs They worked speedily, and efficiently together. They were able to get the necessary preliminary work done in quick fashion, getting the shut offs in place, so as to return water flow back to the main building sooner than expected. Once the shut offs were replaced, they continued with the necessary repairs and refinements. Chris and Josh were very polite, any issues that came up, they were quick with a straightforward explanation and the solution. I would recommend Rodenhiser home services to anyone and I will continue to use them for any future projects. The quality, efficiency and responsiveness to the work is of a very high standard.
Terrific service. Conscientious, informative and personable.
Great job!!
5 out of 5 stars would highly recommend
The job was done well and cost effectively!
Quick, thorough, and professional
Polite and knowledgeable
Excellent service
He’s great!
He was very professional and helped describe the possible issues in a manner that I could understand. He quickly diagnosed and fixed the problem.
Did a great job.
Excellent service. Arrived on time, assessed my air conditioning situation as to why I was not getting cooler air, went through proposal on component needed and signed off and completed the scheduled appointment after the installation of the component. He did a great job and was also considerate of my home and making sure he was not tracking anything in and cleaning up after. Great service thank you
Work was done quickly and effectively
I had a fantastic experience with AJ, who recently fixed a broken shower valve in my condo. From start to finish, he was professional, knowledgeable, and genuinely committed to helping me save money. Instead of recommending a full replacement, AJ went the extra mile to track down parts for my older valve — something most plumbers wouldn't even consider. Thanks to his expertise and resourcefulness, the repair was completed quickly and cost-effectively. It's rare to find someone who combines skill with such integrity. Highly recommend AJ for any plumbing needs!
On time, clean, done quickly, friendly - Rodenheiser is the best! Thank you!
Brendan is amazing! He tried his absolute best to locate the leak, but unfortunately, HOA is causing limitations to what he could do. He was extremely polite, very professional and just simply a good kind person.
Thorough and friendly. A plus service.
Kathryn was very pleasant and courteous. She kept us informed throughout the morning as they stepped through the review and diagnostics of the unit. The additional technicians were also very professional. Everyone was attentive and helpful. After completion Kathryn explained what steps they took, and how the issue was resolved. We are very pleased with the results and service provided by all the technicians. Kathryn was professional and knowledgeable. She was excellent.
Punctual, business-like, explained the problem, answered my questions. Very pleased with the service call.
He did a great job and was very pleasant.
Nick was great! Very kind, courteous, and an amazing technician!
We appreciate both your technicians coming out on short notice and providing excellent service!
Had my annal service done today. Remington found couple of issue was able to fix my issue in 30 minutes. Very please with my service. Thank you
Fantastic service went above and beyond highly recommend your company
Explained everything he did in great detail. Very friendly and knowledgeable!
Great job !
Provided summary of work done and very professional.
Mike and Shane were professional, courteous, and communicative. Just all around a great experience
Very professional, knowledgeable and pleasant. Kept me informed as they were working.
Great job. Very professional and did a perfect job of cleaning up when finished.
Competent. Gentleman.
He was professional, explained the service options, and completed the work efficiently.
He was very courteous and worked to get the repairs done today and was the least amount
He diagnosed the issue pretty quickly, was able to get right in there and fix the problem and explain it to me as well so I could understand.
Corinne was knowledgeable and quickly addressed the issue. Very satisfied with the work she did!
Great service ! Very professional;
On time, great communication, friendly, informative and he went right to work! Unfortunately I can not afford Rodenhiser’s high prices. I wish I could, but I am senior on a fixed income.
Helpful, thank you.
They did a great job
Great service as always from Rodenhiser ????
Greet job
Both young men were very helpful and knowledgeable…a pleasure to have in my home.
Described the problem, reviewed the plan, and implemented changes with high proficiency
She was wonderful so was the other tech that was with her. Very nice answered my questions also left everything clean.
Super thorough. Explained everything clearly. Friendly demeanor.
Very personable and knowledgeable
Clear communication
Donquor was very friendly and professional. He explained what he was doing for and regularly updated us on the progress of the work. He did a fantastic job!
Super helpful and communicated great throughout. A+
Excellent service. Explained everything clearly. Worked efficiently. Very pleased that you sent him (and his assistant whose name I don't recall).
Hi, To whom it May Concern, I just want to say Alex Baptista and Kyle Taylor were ABSOLUTELY AMAZING today! They were so professional, very thorough, very patient with explanations , very tidy prepping the workspaces and the cleaning aftermath. Alex took Lots of photos throughout our project. I know he took more photos of the gross debree in the mini splits than the only-one I received in this email . I would love to receive the other photos he took of the units that were severely compromised ,with all their dust and gross matter . I personally am going to pursue a dehumidifier and /or air purifier to maybe prevent such build up moving foreword. Thank you so much . It was an expensive day, BUT, Alex and Kyle have our applause and vote for Rodenhiser to consider Alex and Kyle as extremely valuable employee members ! I couldn’t thank them enough so Please extend our ongoing gratitude and thanks to them, once again.
*
Timely. Explained everything clearly. Quality workmanship.
Very professional, answered all my questions. Very respectful of our property
Thanks for the service today you were very good today
Very professional and thorough. Explained what he was going to do, what he did and what to expect.
Matt did a great job replacing the leak detector for our water heater.
Donquor was amazing. Highly professional and incredibly skilled. He did a comprehensive assessment diagnosing problems with the air handler and the compression including need for extensive cleaning and additional refrigerant. He felt a small leak was likely but could not identify one. He felt that the system likely froze when the flow was impaired by the clogged filter in the air handler. He outlined several options which included maintenance program (extensive cleaning and assessment after the cleaning), addition of refrigeration and sealant. I chose this program to repeated annually. He recognized that the age of the current Trane system suggests it will need to be replaced in the future and that the maintenance of the current system is temporizing. He recommended when it is replaced to consider adding a heat pump to the system. We discussed the pro’s and con’s of the option and agreed I could address that when the replacement decision is made. I give Donquor my highest level of endorsement and look forward to working with him in the future. My dog loved him and also endorses him????.
Great job. Friendly and efficient
Michael was courteous, efficient and kept me informed as he went along.
He was very professional and communicated well with us. As such, we can give him a very good rating and hope that he will be compensated appropriately.
Michael was knowledgeable and accommodating. He was very easy to work with.
Thorough work, explained everything clearly, and was very understanding about working while we got the kids ready for school. Thank you!
Timely, professional and courteous service
He was very helpful and clear on what my options were and how long it would take after only 20 minutes of analysis. Then he completed when he said he would. All in all an experience. Explaining everything at the level I needed.
Saved me money as he ways only tech to realize we had the fan motor running
Professional, personable, great employee.
Did a good job . Explained everything
Dylan is a great asset to your company
Appreciatef the excellent and timely service.
Jack arrived on time and finished the job well before the timed estimated. He even fixed a part of my fence which had been broken the day before. If I do more work with your organization I would like Jack to lead the effort.
Jacob was professional and explained various options for repairs in a clear, concise way.
Mike and his team did an excellent job! He was friendly and professional. He also took time to walk thru everything step by step. Overall fantastic
Patrick and the whole team were amazing. Phenomenal work. Courteous, personable, on time always and respectful. Thanks to the whole team involved
Thought he did a great job. He explained everything.
James did a thorough job fixing my A/C, answered all my questions, and recommended service options.
Very polite and professional. Understood the issue and diagnosed it quickly with good explanation of everything.
Donquor was great and explained everything. Rodenheiser’s nickel and diming and obscene pricing is another story. Charging to send someone out and then charging again before they actually do anything and then trying to gouge people with ludicrously high prices that should get you investigated -$3000 to install a smart thermostat that costs $150 and a layman can install in 10 min. Are you insane?
Did what he could with a 30 year old heat pump.
Eric was very knowledgeable, friendly, and did an excellent job!
Excellent professional job!
Ryan did a great job. He explained what was needed to fix the condenser unit and tested it. He is very personable.
Great communication and seemed very skilled
Excellent Tech. Explained everything
He was exceptional. He was really clear, kind and thorough. He was also neat and efficient. I highly recommend him and the assistant he had with him. Thank you.
Friendly, professional, explained everything ! Superior service!
Knows thus system and replaced the part in short order. On time. Efficient. As usual..!
Adam was very pleasant and professional.
Chris is very professional and great at communicating issues and options to resolve each issue.
Thorough explanation of everything he was considering and what steps he would take to resolve the issue. Very helpful.
Remington was excellent. He explained the estimate, told me ways to save money, and completed the work correctly and on time.
Very polite and explained all.
Ryan’s always terrific.
Very thorough, efficient and knowledgeable. He was super polite and made sure all of my questions were answered before he left.
He was very professional and polite.
A did great but it would be nice if you forwarded him info I gave the office sbout getting in the building .
Terrific job. Pleasant knowledgeable and thorough
Mark did a great job helping me understand the problem and the repair
Very polite, efficient, and quick. A job well done, thank you!
Michael was a joy to have at our house. He was incredibly helpful, kind, funny, and fixed my problem incredibly quickly. He should get a raise.
The guys did a nice job installing the unit
Aaron and Josh did a fine job and were very professional. Aaron explained everything they did. Thank you.
Remington did a thorough inspection of our home and addressed all of our concerns with helpful information and technical expertise. He and his assistant, Zachary, were professional and personable. I highly recommend them!
Professional and very nice. She clearly explained all the work and is very accmodating with my dog.
Aaron and the plumber in training Josh that was with him were great. The explained everything, and they did the drain clog repair just as they said they would.
Very professional and identified and fixed/repaired the issue quickly. Thanks for the great service and I highly recommend Adam for a job well done.
Dan was professional and thoughtful about equipment function and longevity of functions. Performed service with informed consent. I trusted him with the process as he kept everything clean and tread gently around the house.
Great communication and quality work. Thank you!
Corinne was timely , explained all charges and kept us appraised of her progress until complete. She did a great job. Top score.
courteous, smile, and efficient
He was fantastic. Worked hard to figure out a prior service person’s jumped out wiring!!
he was punctual kind and did a great job explaining everything that needed to be done !
Excellent service. Cade was professional, and efficient.
Pleasant,efficient and neat. He /they did an excellent job!
Michael did a terrific job repairing our AC unit and providing feedback on what else it needs to get done to it. As well, he started a discussion on replacement of the condenser which is probably what has to happen. He is going to be sending us information on that shortly so we can mull it over. Thanks!!
Arrived and went right to work. Quickly found the issue and made the repair.Excellent communication and explanation of the repair options.
Super informative and thorough. Very helpful
Brendan was great—right on time, did everything we needed, quick, kept me informed of his progress the whole time. Super nice too.
Very professional and pleasant.
Excellent job, I was pleased with all the jobs they completed. They were courteous and I was impressed with their cleanliness while working. I would highly recommend them.
Outstanding service by both the techs that came today! Explained everything thing they needed to do, and went through all the work when done. Thank you
Jacob very personable and efficient. He did a great job at explaining what he was doing, what problems found, and options available.
Professional and courteous.
Ryan did a great job. He also informed us about some other minor items that need some attention. Thanks for the help.
Great job very helpful
Knowledgeable and able
Dan was great explaining everything and fixing it on the spot.
Very informative, professional and personable. He had a great crew following all of his orders. Never once complained about the extreme heat. He had a number of technical issues which he problem solved with a stick-to-it attitude until they were completely resolved.
he was professional and knowledgeable.
He was very polite, professional and helpful.
Polite, professional and informative.
Erik Feliz is a very fine young man. I found him to be both courteous and competent. He answered all my questions
Very nice young man, very happy with the service he provided.
Dylan was professional n competent. He identified the problem n corrected it
Very good service and very personable
Great service as usual
Fine gentleman
Aaron and associate were polite, considerate, and knowledgeable. They listened to my requests and answered all my questions. Installation was quick and perfect.
Professional, courteous service
Professional, courteous
Technician was obviously well trained and knowledgeable. Provided sound recommendations for preventive maintenance and was responsive to our concerns.
Very knowledgeable and professional
Great job. Dan was on time, assessed the issue quickly, made the quote and did a great job on the repair. He was very courteous and professional. Also answered all my questions and offered recommendations regarding our old AC unit which was welcomed. Thank you, David
Everything explained very well with several Options . Thank you for your excellent service. I trust your opinion and your suggestions.
He did an excellent job in helping to learn about the thermostat and how to set it and also showing me how to change my filter. He was able to do my AC maintenance service as well !!’ Very pleasant and patient gentleman Theresa
Very polite and efficient!
Polite. Knew his craft. Gave thoughtful responses and explained in a good level of detail. Keep him!
He was fantastic!! He was very knowledgeable and explained everything as he went along.
Excellent service, on time-explained work
Knowledgeable, and professional !
Dylan was thorough with his work. He petiently explained the issue and solution and answered all our questions. Thank you Dylan!
Dan did a great job of getting our hot water flowing again.
They did a super job. Very polite and hard working
Easy to schedule, arrived on time, thorough job with findings clearly communicated. Excellent experience!
Christopher is the best. He figured out exactly what was needed, explained it well, and did the work thoroughly and efficiently. And he is always friendly and professional. Highly recommend!
Very pleased
AWESOME!!!! Great job.. professional… thoughtful and friendly young men. I appreciate the work they dud..Thank You.
Zach was great…very informative and quick working!
Dan was great and fixed the issue
Mike did great. Thanks for supporting so quickly.
Rob was thorough, transparent, and commutative. He was able to meet me at my level to explain the issues and address all of my questions, and he gave me confidence that we were making the right decision.
Devon and Chris were so polite and great to work with and they were really on top of all the technical issues and knew exactly what to do. A pleasure working with them.
Remy and his assistant were thorough and very tidy completing all of my work.
Professional, clear communicator, laid back, very efficient.
Arrived right on time, was friendly and identified the issue, the steps for resolution and quickly finished. Tested everything, made sure we understood and answered any questions.
Eric is very efficient, explains what he’s doing and answers all our questions.
Efficient, easy to talk to, knowledgeable.
Chris did a great job! All the work was completed quickly and professionally. Could not be happier.
Eric was very professional and did a great job!!
Excellent.
Great work!!!
He was polite. He answered any questions that we had. He was a pleasure to have as a technician
Great work and good people
He was excellent: competent and full of useful information and tips about the HVAC units, did a great job, was trustworthy about closing doors and household needs, did not interrupt me on zoom. Very kind, sweet, friendly and respectful. Liking cats was a plus!
Knowledgeable and friendly
Perfect. Tyler is fantastic - communicative, thorough, clean and efficient.
Very professional and helpful.
Very professional, patient answering questions, efficient creation of estimates and quick fulfillment of work! Very happy with service.
Great job, clear communication and description of options. Efficiently completed job.
He knew what he was doing and kept us well informed as he did it. Excellent job.
He did a great job as always, explained what he was doing, tested the system when done, and cleaned up.
He was professional and thorough
Mason did an excellent job explaining the warranty and path to get the part and complete job.
He is great!!
Dan went out of his way to get us the part we needed so we could have hot water. He was very pleasant as was Colin.
Aaron and his colleague did a phenomenal job! Professional, clean, hard working! Because of him and this experience I’m 100% calling him to do any other job in the future! Rodenhiser is very lucky to have Aaron!
He was efficient and friendly. He answered my questions and completed his work in a timely manner.
Great job.... on-time, thorough and wth great care of our need during the process.
Very professionL and expert job.
what a nice man. He explained everything clearly to us and helped us figure out the best situation for us.
Chris is great
great job, thank you!
Aaron was personable and friendly. He explained what he had done, what to watch for, and about the warranty on the work an the new water heater.
Michael is the absolute best. He is thorough and very good at walking the client through any issues encountered. He's also very respectful of the client and their space. Michael is an excellent representative for your company and I wish he was our technician every time.
Donquor was courteous, friendly, and knowledgeable. He's an asset to Rodenheiser.
Remington was amazing and super informative. He even fixed our smoke alarm system (multiple other electricians before him could not figure it out but he did)!!!! Thank you Remington!!!!
Excellent work done quickly
Professional, engaging, efficient. An all around great experience
Very professional! Polite and neat! Highly recommend!
He checked everything was good and explained everything to me.
Dan was polite, considerate and professional. He did a great job and corrected an issue that could have been more serious in the future. High praise.
Nice guy. He did a great job! Both technicians were extremely friendly, explained everything well, and made sure we didn't have any questions before they left. They were also very respectful of our home and our loud but friendly cat. Two thumbs up. ????????
Jack was excellent and job was completed as good as I had hoped for.
Extremely pleasant, knowledge and efficient. Great job!
Great, effort work. Personable and professional. A+ service
Dante was great. His communication is great and he gave us updates throughout his work on the project. He is was also patient and informative in answering our questions.
Excellent as always!
Brandon was very polite, professional, and a respectful technician,
Extremely knowledgeable and efficient.
My issue was quickly diagnosed and corrected. He took the necessary time to make sure the work was good.
Mark and his coworker provided excellent service.
Well done
Excellent service, Rob, thank you!
He did an excellent job. Very pleasant person and was thorough
Both Techs were excellent, very happy with service provided
Very knowledgeable and courteous. Interacted with his partner well. Answered all my questions. Attention to my issues . I was very satisfied. Definitely a 10 on the quality scale.
Awesome job , glad to have her !
Exceptional service. Mark was courteous, professional, and thorough in his work. He resolved the issue efficiently and with care. I'm truly grateful he was able to come out, his help was both timely and deeply appreciated.
We are always very happy with his work
Very polite. Got the job done. Got us the info we needed about the system.
Dan was great. Got the job done quick, explained to me what he did, and we squared up.
Diagnosed and fixed the problems quickly. A+!
Very friendly and knowledgeable. Explained everything in the process and answered all of my questions.
He completed the job in one day.
Boop
Michael Trudeau and John were very professional. Highly recommended
Fast, friendly, quality workmanship - thank you!
Very helpful, professional and knowledgeable.
Polite, informative, helpful - Troy was great
Very happy with Dylan Very thoughtful and courteous. Kept my wife informed throughout. Respected our wishes by putting on booties while in the house. Excellent worker. Everything seems to be working fine. Waiting for the warm weather.
Very polite and knowledgeable. As an aside, your change to eliminating scheduling appointments without a block of time is very inconvenient and doesn't show much consideration for the customer.
A very nice and competent young man who represents your company in the best way possible! Five stars for Dan!
Remington was professional; he explained everything (the problems and how to resolve them); he was a pleasure to work with.
Excellent
Awesome, thx!!
Justin and his apprentice were great. They resolved the issue quickly.
Jacob was great! Very professional, knowledgeable and efficient. He was very informative as well as friendly. Great technician!
Quick response, friendly, professional Diagnosed issue and worked to resolve it same day So appreciative Explained things well
Rob was professional and very helpful.
Kathryn was excellent! She is extremely knowledgeable and helpful in teaching the customer about the system. She went over and above today as my heating system was not working properly. She completed the original a/c service and also repaired my furnace blower issue. She is an asset to your team!
great service! very knowledgeable and helpful!
Knowledgeable, professional, and thorough!
Excellent workers. They also were very helpful
Great service. Very thorough and patient explaining service and options!
Thanks.
Great work. Knew what he was doing
Mike was professional, thorough, and took his time to ensure everything was working perfectly. He didn’t rush through the job and made sure every detail was taken care of.” took his time to ensure everything was working perfectly. He didn’t rush through the job and made sure every detail was taken care of.
He is a great technician and very personable
Aaron did a great job! He even helped us problem solve some solutions when we were missing a part!
Did a great job and did it well. Extremely helpful, explained everything, unobtrustive friendly and on time
Very polite and easy to talk and laugh with.
Informative and nice. Thankful for his help.
Most helpful, as always!
Incredibly polite and professional.
Dan did a good job! He explained the process, and proceeded to take care of the job as we outline together. He was conscientious andthorough, not only in his work but in his explanation of what he noted.
He worked hard all day and took the time to explain how the heater works. Seems to be working fine. Good job!
Complete stress free service end to end to renovate the AC unit I was busy taking care of my 8 weeks old infant. Big thank you!
Thanks!
Prompt and efficient service call.
Great service. Very happy with the work.
Both Mason and Shane did an outstanding job and delivered all services as promised regarding new water heater installation. Service was prompt, courteous, and professional. Would recommend Rodenhiser, have used in the past and would moving forward should the need arise.
Christopher is always a professional and so very knowledgeable about his work, he did a great job taking care of our plumbing issues, thanks!
Very professional, kept me informed on what was going on.
Always great work. Eric & his partner were professional & did the work asked quickly & cleanly. Thanks
Eric is a true professional and represents your company on the highest level.
Articulated the solution options well and completed the service as expected.
Knows his work and was able to solve the problem.
Dakota is the best and Matt! 5 star work!
Very professional, easy to talk to, and took the time to explain everything and answered all my questions. Took our concerns seriously and did an excellent job narrowing down the problem. Glad to finally have an answer to a problem we’ve had for a very long time
Mark was exceptionally professional, and also very efficient in his assessment. He took the time to explain what was needed and why.
Dakota hopefully is considered as being a valued employee by his managers. He definitely is an asset to the company.
Aaron did an excellent job of disconnecting my gas range in no time. He was very personable and professional. I am very pleased with his work!
He did a great job on the repair and explained everything. Very pleasant person
He is personable and friendly. He is thorough and knows his field. He explained things clearly. He worked efficiently and cleaned up fully. A real professional. Thank you Zach. Stan Berman
Eric is so knowledgeable and has fantastic communication skills. We are blown away by how well he remembers our specific household set up.
A true professional with excellent customer interaction / satisfaction ability. The work to our heating system was completed in a timely manner with perfect results.
On time. Thoughtful, honest and pleasant problem solver.
Quickly repaired a small problem!
Daniel was AMAZING! He was patient and took the time to explain every step of the way what he was doing. Very professional.
All great!
Friendly, knowledgeable and cleaned up very well.
Mason was great! He explained everything thoroughly to me which I really appreciated. He was knowledgeable, polite and professional! Thanks Mason!
Dakota did a fine job. He was knowledgeable, polite, worked cleanly & efficiently. A great job! Thank you.
Mason was very friendly and patient. He answered all of my questions and let me know what he was doing or planning to do. His apprentice, I am sorry I don’t remember his name, was also very helpful and friendly.
He was perfect Very professional
Mark was great. He showed up on time, told us what he was going to do and got right to work. He was polite, respectful of the property and a pleasure to work with.
Professional and on point.
Mason was knowledgeable, efficient, and professional.
Chris and Aaron were very professional, explained the process and were very neat as well.
Thorough.
Excellent job of explaining everything about what is needed and doing the work we requested to be done!
Conscientious and professional. Thanks!
Professional and quick.
Patrick and the rest of the crew were punctual, professional, and did an excellent job on the install. They were efficient, and left the property without a trace of ever having been here, in the sense that every bit of material was cleaned up and disposed of prior to their departure at the conclusion of the job. They are extremely knowledgeable and skilled at what they do, and were very accommodating in responding to my questions over the three days that they were here.
All issues addressed and resolved. I am very pleased with the work Remington did. Thank you!
Brian and his crew arrived on time and worked diligently throughout the day, completing the job in the estimated time (1 day). The work areas were cleaned, and Brian explained all the new items and how they work. A quality, professional job!
Katie helped solve my beeping issue and so much more!
Dan and Coryn we very friendly, explained everything and gave options and did a thorough and neat job. Excellent work!
Brandon explained everything thoroughly. He is knowledgeable and confident. He gave me solutions to consider to prevent the issue in the future. He showed respect for me and my home. Exceptional young man and a great ambassador for Rodenhiser.
All services and work performance is outstanding
Mark is excellent. He arrived on time as scheduled, explained what he was going to do and completed his job without issue. He evaluated my system and made himself available for any questions. He is an asset to his company.
Chris went over all of the details of the work to be done. He was onsite before time, completed the job swiftly and efficiently.
Service was great
Very professional, good communication and fixed the problem quickly!
Aaron was absolutely excellent! Very professional, explained all the work and solved all our issues. My house has 20+ year piping with obsolete fittings with no available replacement parts. Aaron took the issue on with a positive attitude and found a solution...great job! Would definitely have him back for any future work needed.
Adam was thorough, polite, friendly, professional, and knowledgeable. Very easy to work with.
Michael was great!! He was extremely helpful in every way. Very good knowledge of what I needed to know. Very respectful and polite.. This is the second time we have had Rodenheiser service people to our home. All of them are really great.. Probably that's why we see Rodenheiser Trucks everywhere. Thanks again Carl Ward
He was very good. He explained me well both the good and bad of my HVAC systems which helped me to decide my next course of action.
Great job! Thank you!
Michael was timely, efficient and great at communicating. Would certainly recommend using Rodenhiser based on the service he provided!
Zachary’s work was professional and timely. He was able select an option that minimized impact on the aesthetics that we were concerned about.
Very nice, accommodating, helpful.
Problem solved (leak at hot water heater). Clear explanations, courteous and polite.
Dakota did a great job on the primary issue and he identified an issue we had not noticed. Knowledgeable, courteous and did a great job.
Quick and efficient!
Dan was great. Very professional and efficient.
He was great. Nonissues
Professional and knowledgeable; thank you!
The Rodenhiser team did a great job explaining me various options for my project. The whole process was smooth and installation was completed in timely manner. Thank you to the entire team.
Chris and his partner were very thorough assessing our water heater and explaining our options. They also did a great job cleaning up after they were done and made recommendations for a water filtration system that we may consider down the road. Thank you for coming out and fixing our problem so quickly!
Fantastic and very knowledgeable and professional.
He was good ????
Eric is the best!
Great job! Arrived on time, answered all my questions, and provided all the necessary maintenance to my HVAC system!
Timely, polite and very helpful. Issue resolved. Bonus plus was insight Brandon gave on another issue.
They were very professional, nice, efficient, and reasonable.
Mark was professional and personable as he replaced a radiant floor valve. He answered all the questions we had about the work. We’re confident the he and Rodenhiser have fixed our system!
Zach did a great job. Analyzed the situation, presented options, and then did a great job.
Dan wing has been so wonderful and helpful. I appreciate his excellent service and helpfulness and all of his hard work.
Cade is very knowledgeable and explained everything clearly. He assessed the fault codes I was seeing before the duct assessment was done on my second floor system. Very courteous and respectful of our home.
Super job
We have a very complicated house, and we wanted both a new boiler and a new air conditioning system. At every step of the installation for both of these systems, Brian was professional and kind. He answered our questions and has made everything work. Based on Brian's installation and the way he handled the whole project, we will definitely hire Rodenhiser again and recommend you all to other people. Brian was an amazing technician, and we are grateful for all of his work!!
Dan did a great job. On time, cordial, professional. Provided a helpful explanation of system performance And his evaluation
Kathryn did a great job servicing our mini splits. She was prompt in her arrival and communicated throughout the process. we would definitely recommend her for future jobs.
Mike did an amazing job from start to finish. Set clear expectations, answered all my questions and professional & polite throughout. Great work. Jobs like this are why we always come back to Rodenhiser.
Did a great job
He did an awesome job.!!!
Honestly, could not have gone better!! Very professional and addressed everything.
Tyler was able to quickly assess and explain our options and then get the work done quickly. Excellent job!
Aaron was excellent. Polite, knowledgeable, and efficient. Very happy with his service in my home.????
Brendan was excellent. Very professional, polite, a real pleasure to have worked in my home. As was his assistant. My only criticism is that I feel like the drive out fee should be taken off the final bill,especially when having the service done by your company. Every other company I have delt with reduced their bill by the drive out fee when they did the service work.
Dan was friendly and polite- he did an excellent job
Dakota did a great job on my washing machine valve replacement for the hoses. It looks and works great with no leaks! I give him an A+ on the great job that he and his helper did. I will always use Rodenhiser on all my plumbing problems in the future. Thanks for a great job! Bill and Liz Maher
Remington was wonderful: knowledgeable, explain things to us well, got the job done figured out what else might be needed. Gave us options for what we could have.
Aaron did a great job. Work was done quickly, he explained things well. Then corrected an error in our bill
Tyler did a great job. He is an excellent tech.A++++++++
Agent was great! My only issue is that the pricing seems to be by service, not by time. I asked for the agent to fix the irrigation backflow preventer, for which I had all the parts. It probably would have taken 20 min. But after looking up the service on iPad, I was quoted over $400 for it.
He was very helpful,smart and a great technician. He did a great job fixing our outdoor faucet
We know AJ is professional, knowledgeable and a skilled employee. He listened to us and looks us right in the eye and answers with explanations that are sincere, understandable and clear. AJ has great communicative skills with a friendly patient attitude. He is also a problem solver. He is neat and he is very thorough. He is a keeper. We also feel that he feels Rodenhiser is a great company. And he has great hair.
Aaron and his coworkers were prompt and went right to work. They were able to answer any questions and demonstrated the finished hot water heater and toilet.
He was very efficient at getting the job done and he let us know at each step just what he was doing. His answers to our questions were complete and understandable by non-pros. He explained all of the safety implications of the job he was doing. We would be glad to have him handle any future issues with our house that require the expertise of an electrician.
Excellent service from Mason. He explained everything he was doing performed the work very efficiently. Great experience.
Excellent service. Dakota and the apprentice were very professional and knowledgeable. It was a distinct pleasure working with them. We love our new faucet!
Brendan explained what the problem was and gave me a solution. He did the work in a profession manner. Finally he explained to me what he had done.
Ryan was timely and thorough! Thanks for your help!
On time service ,pleasant to work with and solved our leaking pipe efficiently
Knowledgeable and friendly. Found and repaired the problem quickly.
Nice friendly professional personable and got the job done
Both Jacob and Brenden were great. Walked through process, kept me informed and answered all my questions. Everything turned out great. Thanks to all who got this job completed quickly.
Erik was great, answered all of my questions and performed the services as expected.
He found the problem quickly, a broken component of the mechanism to open and close the drain, and put in the replacement.
Eric was great. Very knowledgeable and professional.
Thanks Adam!
Aaron did great with the installation and in answering all my questions
Mason and Eric did a great job! Mason was very knowledgeable of the product. He thoroughly explained what was to be done!
Friendly, efficient, and nice to my dog. Great service!
Have been searching for reputable, quality plumber that i feel has my best interests in mind. That has been Chris and he is the reason we signed up for the annual plan and had some work done that was not necessarily urgent. Thank You for having him on your team.
Jacob was fantastic, very professional and informative throughout the entire process. He took the time to clearly explain each step of the repair, so I always knew what to expect. He also walked me through all the documents I needed to sign, making sure I understood everything. He kept his word when it came to timelines and was always quick to respond to any questions I had. I really appreciated the transparency and communication from start to finish.
Brendan O'Malley did an excellent job fixing the leak we had. He discovered the problem and explained to us how to fix it step by step. After fixing the problem he cleaned the area where he worked. We were very happy with his work
Dan was prompt and was at our house when planned. He and the other technicians worked continuously and were great at cleaning up at the end of each day. The work was more than we had thought but Dan just tackled it relentlessly until it was done. He thoroughly checked the system and ensured everything was working before he considered it completed.
AJ was great. Explained everything, diagnosed and fixed problems, cleaned up after, and played with my dogs. Thanks!
Very considerate and professional. Explained everything.
Professional work completed as expected. Great job. Thanks!
He was great and took care of the issue.
Aaron did a great job replacing the pipe and I am very pleased with his work and with his helper.
All good.
.
Cordial, knowledgeable, and got the job done. ????
Michele was great showed me everything he did plus educated me on how to protect my AC in the winter
Did good work
Did an excellent job
Committed to success through great problem solving
Great job to Chris and Eric
Kept me informed
We would like to commend Rodenheiser for the fine service advisor and technician (Rob Baldiga) which took well care of our service needs today.. thank you George and Judi
Excellent job. Very thorough, good communicator
Dan was very helpful in diagnosing the issue and providing the best possible solution.
Excellent! Did amazing work and very timely.
Chris was very accommodating and knowledgeable, checking in when needed and providing information when I asked, and I was very pleased that he was able to do all the work same day. Overall, I’m very satisfied with the work and how it was done.
Did a great job explaining the situation and options.
Service was awesome. He did a nice job. Just a little sticker shock with the price.
Extremely helpful, friendly and professional! Thank you Brendan!
Always a pro
Dan and Chris were great. A first floor bathroom faucet and stuck shut off valve were replaced. Shut off valve works as it should and the new faucet looks great! Dan has been at our residence before and always has good advice and suggestions about maintenance.
Excellent job
Ver polite and thorough
Great work, timely , clean
Chris and Eric were professional and completed the work well. Thank you! Aneta Nilsen
Very good service, professional, knowledgeable. Would definitely recommend
Very thorough, explained everything very clearly, did careful work
Justin did a thorough job not only in assessing what needed to be done, but in carefully and patiently explaining it to me.
Brendan was very patient with all our questions. He gave us clear explanations of our options, risks, and what to expect. He and Chris completed the first part of the work efficiently and left the spaces as they found them.
Team was great as always
Eric and Evan were amazing and appreciate the help they provided. Very prompt, customer friendly, knowledgeable and professional.
great job, new toilet working great. it turned out to be tricky because the floor isn’t level. Mason leveled the toilet with shims so I don’t expect any more problems!
Very proffessional, great advice!
Dan was punctual, friendly, and professional!
Great job and very clean
Michael was great. He fixed our problem and explained all of our options. Thank you Michael.
Problem fixed. Great technician.
He was great, easy to talk to and taught me some things about my AC
James did a great job- he was prompt and thorough, providing pictures showing me what the condition of the AC has been. Truly appreciate the work they did this morning!
Professional
Chris and his partner were great. They explained everything and did the work efficiently. They were friendly and easy to work with. You have two people representing your company extremely well, you are blessed to have these employees. Thank you!
Very professional and did a great job. He explained everything. Cleaned up everything very polite.
AJ explained the work that was to be done & got it done in one day - the estimated time was one& a half days. He & his co-worker worked steadily & were pleasant to deal with.
Brendan did an excellent job of fixing a burst pipe and broken valve, and went above and beyond by reconditioning a faucet and replacing wall insulation damaged by the leak. He was also very polite and friendly during the job, which he completed in a very reasonable time.
They don't come better than Aaron! What a pleasant experience.
Remington was very thorough, courteous and patient.
James has been a great technician every time that he’s come out to service my hvac system. He’s very knowledgeable, personable, and tidy, and answers any questions I may have.
Dante was very professional and took time to explain the issue and what he was doing to fix it. I'm very pleased and satisfied with his work.
Courteous and professional
Excellent EV charger installation and thorough site clean up. Thank you!
Great, friendly & knowledgeable!
Quick and efficient. Even though Dakota was delayed by a flat tire, he installed both toilets within 3 hrs and left the site even cleaner than when he arrived. A+++
Repaired the fixture that I designated and found another more potentially serious problem and fixed it. Excellent work and a pleasant and professional attitude.
Brandon was very friendly, knowledgeable about my hot water tank situation. He flushed the tank as best he could and explained everything in detail. The price i was quoted over the phone for a hot water tank flush was the same. We talked about the possibility of installing a water filtration system from the main line in basement. He will follow up with a quote and email me.
Brandon did a great job explaining everything clearly! He and Matt needed to pick up some parts, and he gave me a heads-up ahead of time to avoid any confusion—I really appreciated that. Thanks so much for your help and professionalism!
Mason was quick to find my leak. He was courteous, efficient and did the job correctly n a timely manner
He was outstanding. Great technical knowledge and friendly manner.
Remington is a great representative of Rodenhiser. He took the time to educate me on the project he was suggesting and why it would be important to keep my family and home safe. He was very thorough in his explanation, and cared to know that I understand. I was also impressed with his interest in training his apprentice. I’m very happy with the work Remington and his apprentice did. They did the job well, quickly and for the right price. Thanks Remington! - Drew
She was very thorough in cleaning the splits and the compressor unit which had a mouse nest and dead mouse. She answered questions and explained options well.
Great communication throughout the whole process. Exemplary work thus far. Really appreciate his expertise, as well as the whole team.
Keith and the rest of the team were all extremely professional, neat, and friendly. Keith took the time to answer any questions I had. We are very happy with the quality of work, and the time frame it was completed in. No complaints, very happy.
Excellent customer service - explained everything
Brendan is always knowledgeable, helpful and responsive. My water flow monitor and shut off device was installed smoothly, with good communication throughout the process. Truly a pleasure.
Very helpful and efficient!
Very helpful. Answered all my questions and did a thorough job.
Team was polite. Efficient. Answered questions.
Zach is a knowledgeable, hardworking and pleasant young man
Justin’s always very helpful.
Showed up and finished on time and fixed the problems. Very helpful explaining the options.
Dan was great at explaining repair options and what they were going to do so I felt comfortable in the work being done
David was very knowledgeable and skilled and went above and beyond to do an A1 Quality job…a pleasure to work with and trust to do the best job
Very quick and helpful and actually saved me some money
He’s very pleasant to deal with and he seems to really know what he’s doing. He did the original cleaning of my furnace and I really dislike them. You’ve got a nice personality.
Dan was very professional and helpful. He listened when I explained what we were looking for and gave us a quote detailing everything I’d told him. He explained the next steps and told us what we can expect.
Brendan was personable and professional the entire time, very accommodating and patient with us (especially taking the time to give us several options to choose from with different pricing choices). There was no big sleazy sales pitch, he never pressured us or made us feel like a bother (like other companies have in the past). The visit was very time efficient and he did great work, making sure to clean up any mess he made. We will definitely be returning customers, 5 star experience for sure, highly recommend!
Very professional and answered all questions that we had.
He was courteous, thorough and expedient
One of your best associates. An expert with an emphasis on service. Helpful and thoughtful.
Dan was polite, respectful of property and homeowner and very thorough in his maintenance check. He reviewed any anomalies and explained what he encountered and what he was doing whenever asked.
He was very professional and helpful the entire visit. Also kept me updated as he worked.
Mason was quick and professional.
Great service!
Michael was very pleasant and professional. He answered all my questions regarding my clogged drain. In addition he also gave me a quote to disconnect my clothes dryer and to install a new dryer. I am very happy with his service.
Mike epitomizes all the qualities a manager wants in an employee. He has an engaging personality, a friendly demeanor, and immediately conveys a feeling of trust & confidence. Mike explained what he would do and when an issue arose what options and recommendations were available. He is an exceptional young man. I want Mike as my tech on our next AC system check!
Very professional
Very helpful and answered many questions I had
Very courteous.
Ryan did an exceptional job with my electrical inspection. He explained everything to me and gave such a detailed report. Ryan was very knowledgeable and detailed with this inspection. I have had many electrical inspections, but not as detailed as this one thank you so much for training your staff so well.
Mason and his assistanst both this week and last week were top notch!
Very happy with everything.
Dylan adjusted to the unexpected drainage issue without a problem and completed the installation of my new heating system in just two days.
Arrived on time both days, was communicative and friendly, answered lots of questions
I thought Mike was very professional and did a thorough job.
Dylan was very professional, explained the potential issues, and worked diligently to resolve the problem.
She did a great job.
Rob and his team did a great job. Very thorough
Very nice to work with. Hopefully all is well.
Justin was great. He quickly diagnosed the issue and fixed it. He kept us informed about everything.
Dan was very personable and professional. It was pleasure having him work in my home.
Very curious and professional, explained everything about service. Extremely happy with service provided.
Jack came by to install a new mini spilt AC and did an excellent job. He was very friendly, professional, and clearly knowledgeable. He took the time to explain everything in a way that was easy to understand and made sure I didn’t have any questions before he left. I really appreciated how thorough and helpful he was—great service from start to finish!
Michael, was very professional, friendly and communicated well.
Excellent technician
Dan was great! He listened to me and kept me up to date on with the work being done. He made my decision to get the maintenance plan easy.
They were great! So glad I decided to go with Rodenheiser!
Excellent job thanks!
Ryan was knowledgeable, professional, friendly, and took care of my review and EV charger issue. Independent from Ryan, Rosenhiser’s prices for services are shocking each time I receive them. They are prohibitively expensive for some very simple tasks and will likely have me look elsewhere.
Justin did a fantastic job! replacement parts very quickly and efficiently. He was very pleasant and professional to work with. He diagnosed the problem effectively, recommended next steps, and installed the replacement parts quickly and efficiently.
He explained everything that was going on and offered solutions. He was polite and courteous.
Dan provided the best customer service I received in a while. Excellent work.
Christ was excellent! Came in on time, and got to work. He explained the process and what needed to be done. Straight forward and professional, Keep up the good work!!
Zachary did a great job. Very friendly and he explained everything with me.
He is the best!! He assessed the problem with my lights and made really good suggestions to fix them!! He went to the supply house got the parts and promptly came back and fixed all my lights!! I will request him again & again!!
Brandon accomplished excellent job fixed our problems. He was pleasant and friendly. Thank you.
Rob was great! Very knowledgeable and professional. He took extra time to explain how our system works and it was really helpful. Super happy!
Matt and his crew were professional and provided excellent service!
Was helpful in diagnosing the issue with the light and sharing a proposal for how much it will cost to repair.
If all your technicians are as thorough and professional as Dan your company is in great shape.He took time to explain the steps he had taken and give an overview of our systems.All of this while being tortured for love from our dog Frankie-sorry about that!Would be happy to have him all the time.
Eric was knowledgeable, professional and courteous. He want above and beyond what was required to complete the job.
Your technicians were great, and very polite!
Brendan did an excellent job! Very professional and efficient. He explained all of my options and allowed me to choose an option that I was comfortable with. The job was completed and everything was in perfect condition when the team left. I would highly recommend Rodenhiser for all your plumbing projects.
He was prompt, courteous, and did the job well and quickly.
Jeremy was professional, friendly and knowledgeable.
Mason was excellent, professional, knowledgeable and solved the problem with my kitchen sink drain in a short amount of time. Thanks !
Excellent work, thank you!
Remington was very professional. He explained in detail the work he would be performing and the time expectation.
A credit to your company. Great people skills and great tech. I will request that whenever possible you send him to my service needs.. Dr. Noshir Mehta
Donquor was thorough and addressed the problem very fast. Thank you
I’m very pleased with the service he provided. Respectful, knowledgeable and professional. Michael is an asset to the company and should be valued. I recommend him to anyone who wants to have an impeccable experience with Rodenhiser’s services. Thank you Michael, God bless you !
Friendly, professional and knowledgeable. Second time he’s come here on two different service calls and both times he did a great job.
Fast, friendly
Ryan and Alex were great. All of the Rodenhiser techs that have come to our house are thorough and steeped in knowledge. We are extremely happy with working with your firm Ryan and Alex were extremely helpful today in providing an explanation of the a/c issue.
Christopher was very professional and thorough with getting our job done. Was a pleasure to work with.
Donquor was terrific. Helpful, informative, professional, and thorough.
Not done yet but a good start.
Dan was prompt, courteous and knowledgeable. He quickly diagnosed the issue and took steps to get the job done. Upon his return visit, much of the same and my mini split is now functioning as promised. (Plus he likes dogs) Great job!!!
Professional, kind, patient, and incredibly helpful. Both he and Isaac were the personification of why we always go to Rodenhiser to get work done in our house. Some of the best service we’ve had. Couldn’t be happier
Terrific job
Timely, prepared, Coordinated throught our job with Holliston Water Department - also in a very timely manner. Excellent work!
Jack was very helpful with explaining what was going to be happening and answering questions when they came up. Everyone that worked on the job was great. We really appreciated how they entertained the questions and enthusiasm of my children while working.
Aaron got here quickly, which was great. He was at the shop, planned ahead, and brought a temporary hot water tank, which is exactly what he needed to complete the job. Excellent service!!
Fast, great service - much appreciation to Dan and the entire team!
He did an awesome job! Was very personable, knowledgeable and very respectful. Totally cleaned up the bathroom when done.
Aaron installed a new outdoor spigot and inspected and sealed junction in the house. This was a follow up to a burst pipe this winter which he was able to shut off and prevent water loss. Aaron was prompt, courteous and knowledgeable. He left the site clean and was able to point out areas of potential concern. I am very happy with the service and would recommend him to others.
Mark was great!
He did a great job! Figured out the problem quickly ????
Great work, answered all questions and made sure everything was all set before leaving. Appreciated the help!
Dan was courteous and helpful. He explained everything clearly and our problems are now fixed, so I am thrilled!
Christopher arrived in a timely manner and quickly performed the necessary repairs. He maintained communication throughout the entire process and was easy to interact with.
Great work installing our heat pump water heater.
He was informative, professional and patient with all my questions. Highly recommend.
He was very professional, patient, and helped me to have a better understanding of my heating and air conditioning systems. He assisted me in understanding the yearly maintenance contract and now I’ve made my next maintenance appointment for 2026.
friendly, professional, answered all my questions.
Knowledgeable and personable. Great tech!
Terrific service, and both him and his assistant were very personable and professional… I would definitely recommend
Great work.
Mark was great. Friendly, helpful and professional
Jacob is pleasant and helpful. We went about his business expeditiously and answered all questions clearly.
Nice, polite young man
Dan was prompt and professional. Looked everything over and then explained what needed to be done. Fixed the problem quickly. He was also very nice. A+++
Don is professional, helpful, and expedient as usual. Thanks, Don.
Very friendly and competent. He explained everything he was doing and why very clearly. If I run into any other issues your company will be my first call. Thanks very much!
Excellent work. Very kind and professional
I have more of a request I wish the company could tighten up the arrival time, a 6 hour window is tough Other than that our service was great
It was a pleasure to be served by AJ!
Donquor is very professional. He is excellent at communicating what needs to be done and how the work went. Donquor is extremely knowledgeable as well.
I’m very happy with the service.
Eric did great diagnosing and fixing the problem.
He explained very well about the situation which is very helpful to me. I am very happy to have a service tech like him.
They did a great job and were a pleasure to do business with.
Excellent and thorough job! Explained all options and reviewed work completed with me before leaving.
He did a great job. Very professional and personable.
We’re still in a bit of sticker shock. But Aaron was great. Cleared our kitchen sink drain in about an hour and gave us good advice on how to keep the drain clear in the future.
He was thorough, friendly, and quick! He did the job perfectly and checked for other issues.
Arrived within projected time; very pleasant and professional; diagnosed the problem quickly (we were wrong in our assessment of the issue); had the part and made the fix; all in 45 minutes.
Justin is polite and does an excellent job!!
Jacob, the whole team and the experience were top notch. They were fast, clean, and had so much info to tell us. Also, the guys working here were good people.
Dan did a great job. He was cordial and explained everything. He answered all my questions. There was one little glitch. When he reported to me that I should look at doing a deep cleaning of the reverse system andhe showed me the estimate, I commented if it was only $150 he had my okay to proceed. So when he finished the job and showed me the amount I owed, I was surprised. The amount he quoted me apparently was what he took off the total of 700.00 for today’s call, amounting to a final sum of 550.00. I hope this does not reflect badly on him. He’s a fine young man & he did a thorough job.
Excellent service. Work was done quickly and explained well.
I’m confident that the inspection and repairs were done properly. Tech was very professional.
I appreciate Dan, he’s very easy to converse with and he explains everything in a way that I understand. He always does impeccable work, and I request his services anytime I need plumbing work done.
On time, efficient, informative. Excellent!!!!
Mike was GREAT - we had a brand new problem that he had to figure out how to solve, and did it practically and effectively. Good humored and did a great job!
Justin was very professional, friendly and courteous, he explained everything of what the problem was unfortunately he had to wait for the parts to come in so it took longer than expected to fix the problem. He did a good job and left the area neat.
Dan was wonderful!! Explained the whole process of what he and his assistant were going to do to complete the project. Very professional and personable
AJ very quickly diagnosed the problem, examined the adjacent pipes and replaced the needed part in the tub, getting it back in working order. He was a pleasure to work with and made sure we had renewed our plumbing contract. Answered all questions knowledgeably. All in from phone call to finished repair was about four hours. My mother is 93 years old and having the repair done quickly meant a lot to us.
Mason was kind and thorough. I was very impressed with his service.
Aaron (and his assistant) were friendly and professional. He was knowledgeable and got the job diagnosed and fixed well. We'd be happy to have him do work here again.
Daniel was excellent
Fantastic work, excellent communication.
Dakota was very professional, explained everything well, and answered all my questions completely. I would recommend him without hesitation.
Great service and nice guys!
I wanted to personally call you to tell you that both felix and the girl that was with him did a superb job. They were so professional and thorough. They are welcome to come service my home any time
Informative and thorough electrical check up. A couple of updates taken care of today. Thanks for a great job.
Excellent friendly plumber, I appreciate his clear explanation and solving the problem with the dump pump!
I was very pleased with Dan and his assistant. They were courteous as well as skilled and seemed to enjoy their jobs which isn’t always the case these days. I highly recommend them!
Provide a good explanation of operation of the heater and water filtration. Took a look at water quality and informed of the charges at every point.
Prompt, courteous, patient with my questions. They did a great job!
AJ is very efficient and very professional.
Timely intelligent and provided helpful advice. Thank you.
Thoroughly checked all of the heat pumps and related equipment. Answered questions I had. And gave me information on annual service contract alternatives. Good professional service.
I haven’t yet been home to test the system, but I did speak with Mark this morning before I had to leave, and I was happy with how that interaction went. I just got home tonight, and I checked the basement furnace. It is not working and so it needs an hvac technician from Rodenhiser to come back and fix it. I already paid technician Mark B. in full for the repair and new parts, but it does not work and so someone needs to come back to me basement and fix it so it works please. Thank you.
Patrick was great. Very efficient and accommodating.
Diligent and professional and honest
Very knowledgeable & professional. Was able to analysis the problem and come up with a solution. You have a very bright young man working for you. A Star for sure!!
Excellent service. Explained everything, very personable and offered options.
Ryan is very professional and demonstrated patience and skill to diagnose what was happening with our gas furnace. Excellent service.
Very polite and took his time trying to figure out the problem thank you
Very patience and stayed with it. Not an easy job
Mason was prompt and executed the job very well.
Mason communicates effectively and thoroughly and does a great job
Tyler was fantastic! Professional, fast and understanding.
He did a great job. Communicated clearly about a complication
Aaron explained everything in detail with photos so we could understand what was not working and why. He made every effort to work efficiently and effectively. He was careful about laying drop cloths and cleaning up. He worked with Dakota who also was knowledgeable and efficacious. Hopefully we will seem them both for the yearly maintenance. Thank you to both!
Ryan is an amazing technician. Always nice and gets the job done!
Brandon was fantastic!! Very efficient, very knowledgeable and very detail oriented. I highly recommend Rodenhiser and their home services, top tier in every category. Thank you again!
Donquor was great ! Took time to explain what needs to be done. He was very meticulous about leaving the place neat , locked everything on his way out. !
Amazing in terms of promptness, expertise, thoughtfulness, and efficacy.
Awesome work. Thank you
Mason was pleasant and completed our job satisfactorily.
Excellent and very professional
Pleasant. Reliable. Skilled. Very happy with Aaron.
Aron and AJ or AG :) were very collaborative, friendly and made it very smooth.
James was friendly, polite and professional. Great experience. Thanks for your help, James!
Brendan and his helper were fantastic. They let me know exactly what they were going to do to resolve my plumbing problem. They were both very courteous and competent. They worked steadily while at my house and were done within the time frame they had estimated.
Very professional and helpful
Devin was fast, explained everything clearly. I never felt he was trying to push me into some kind services needed. He cleaned up the area he had been working in. Even the dogs liked him.
The job went well. Brendan looked at what we wanted done, explained what my options were, ordered the parts and then completed the installation. He and Eric were very friendly, respectful and their work was done in a neat and professional manner. We are pleased and happy we called Rodenhiser.
Great job. Showed up on time and got the job done in one day as agreed. Thanks
The crew did a great job. They made sure that the job was done right and tested the results. They carefully cleaned up and kept us informed with their progress. They
The service was fantastic, but the price is outrageous…
He was very helpful. Explained in detail what he was doing to fix my plumbing issues.
Very helpful and courteous
Very helpful and knowledgeable. Did an excellent job.
He did a great job. Really appreciated the prompt service. He communicated the issues well and fixed the issues.
Terrific work as always! Thank you!
He was on time, friendly, efficient, and explained everything well.
Very polite, solicitous, considerate, and efficient.
Amazing job, great attention to detail.
Did a great job. Neat and quiet.
Brendan was thorough, walking me through different options that may be needed and why, as well as the associated costs of each. Communication was excellent and the issue was resolved.
Extremely courteous and polite. He seemed very knowledgeable and effective. Cade completely reset the phone line extension that I had run down the hallway, that had to be moved because it was in the way of the attic pulldown stairs. That was much appreciated.
The team did a great job in completing and explaining the new boiler
Anthony was professional and very knowledgeable. I would recommend him to anyone who wants a well done project.
He was prepared adept & courteous.
Efficient and pleasant
The guys did an awesome job, we're neat, pleasant, very competent. The job was completed satisfactorily and in a reasonable amount of time.
Very informative and knowledgeable. Hard worker and completed the job
Great help from Dan. Really thorough and helpful all the way through.
Dan alerted us to concerns that we should have been advised of sooner- before the deterioration had gotten this far. Anyone of the biannual technicians who serviced the unit should have mentioned that it would be helpful if we put up a fence to protect the exposed non UV line set. Shame on Rodenhiser! And the brown line hide warping with potential damage to the nonUV line is also inexcusable.
Very professional. Cleaned up after themselves. Tried to be solicitous. Nice job.
Timely, respectful, clean, and took the time to explain it all!
Dakota was timely and answered all of my questions.
Efficient, knowledgeable, professional all the way through
Prompt, polite, courteous, helpful and professional
Aaron was terrific. Extremely helpful and explained everyone so we could understand it
Fast and friendly service. Ryan was professional and knowledgeable and provided us with options and clear explanations.
Great service Great representative
Mason was excellent. He explained the options for the work and everything was left clean. All the work looks great!
Dan Wing was awesome! Dan was here a couple times within one week. We actually requested him the second time. Very knowledgeable, courteous, and professional. Everything was great from start to finish. Thank you Dan!
As usual Dan did an outstanding job.
Very knowledgeable. Walked me through all the items and options.
Andrew was excellent, start to finish
Great!
Service was perfectly done in every aspect from start to finish.
Aaron was punctual, polite and professional throughout the process today. He is a super benefit to your organization. He also reminded me you do HVAC, which I will have a need for next year. Thank you - Aaron’s work here today is why I will call you again in the future.
Dan was honest and knowledgeable
Eric was bright and early, got right to work. Did everything we had scheduled in a very timely and professional way. Eric is a true asset to Rodenhieser.
Two good guys. Competent and professional. Found the problem and corrected it in a timely manner.
Very good
Ryan is very personable and patient in explaining things simply. Pleasure to work with…
He did a great job !
The crew was great
On time. Did great job replacing leaky indoor shut off faucet for back yard spigot and replacing frozen main shut off valve for water meter. Explained why he couldn’t fix feed to front yard outside spigot. Downstairs toilet water line and faucet and wax donut replaced. Good clean up
He was amazing! Great guy with incredible skills.
Very professional and detailed. Provide useful information.
Knowledge and informative
Don was great. Polite, knowledgeable, and efficient.
Keith was knowledgeable and answered all my silly questions.
Competent, considerate. Everything was great!
Matthew was great! He and the team were very friendly, attentive to detail, and took care of any questions we had. Outstanding job! Thank you for all the hard work.
Thorough, helpful!
Cade and Mark were very knowledgable, efficient, friendly and professional. They explained what happened and what they were doing thoroughly. Excellent service in every way.
Dan was very knowledgeable and friendly and let me know exactly was he was doing and gave me additional options that could be done. He was very helpful and professional.
Eric was terrific. He explained all the options for the work we needed, explained what he was doing and was very courteous.
Work done efficiently. Worker was polite and courteous.
Listened to a few different issues I had, made sure to verify everything was working well
Great tech. Did a fantastic job
Don was efficient, diagnosed an issue quickly, explained what he had found and showed me the part he had to remove for replacement. Very happy with this maintenance visit.
Brendan and his asst Eric were fantastic. Up front with options, professional demeanor, and delivered on fixing issue quickly. I’ll be using Rodenhiser again soon.
Excellent troubleshooting and repair.
Very professional. Showed me quotes for the job also received quotes in my email. Answered all my questions. Very pleasant person. Very satisfied with his work.
Both Alex & Eric were very professional, personable, and hard working. Alex explained and showed us what was needed and what was done. As my husband just stated…”Send them back again when and if needed”. (He is somewhat sure this Bosch system will break down again!!!) ???????? ???????? The Kelley’s
He was awesome! Friendly and has a knack for explaining things in a great way!
Matthew and the entire team that were here yesterday and today were excellent.
Aaron provided excellent service! He was able to clearly articulate what the team was doing and went the extra mile to address my concerns.
Kevin provided excellent skills with pleasant personality and helpful suggested solutions. I would definitely chose him as a technician again. He is an asset to your company!
Great service
He was efficient, professional and friendly. Apprentice Eric was also. Great guys.
Great job - very professional
Very professional and competent.
He is so polite and helpful. We love Brendan.
Brandon and Eric arrived early and quickly completed the work to connect and install the new sump pump outlet pipe. This was the recommendation he had given me the day before. Thanks for the suggestion.
The service was excellent. Both gentlemen were very nice and explained everything that they had done. The tankless water heater is working properly again.
Quick, efficient, great work!
He was very nice! Clear information Did work fast, clean and well done Thank you.
Great work, thanks
N/A
Professional, knowledgeable, friendly, perfect in explaining everything from beginning to end, high quality work, will always request Brendan on any future plumbing related jobs
Great communication and keeping me aware of the pricess
Dan was very professional and completed my service in a timely manner.
Cade was professional and let me know what was going on throughout the process
He was very professional and did a great job very happy from start to finish
Great job! Very courteous and professional. Thank you!
Very professional and took the time to explain issue — great employee
Problem fixed and done very professionally
Jacob was sharp, thorough and a strong communicator throughout a series of calls to our old home and it’s overlapping systems.
Quiet, efficient, polite!
Conscientious about getting the work done and explained throughout the visits what the issues were as well as what was needed.
Dakota was great!
This call was done with no one home and went without a hitch. Ryan kept us updated and got the issue resolved with no fuss. Highly recommend.
Very nice, quick to solve the problem.
Great, knowledgeable about everything and very helpful with what we could do. When we have the money we will definitely be going with Rodenhiser because of Eric.
Dan is very knowledgeable and is a strong communicator. If he doesn’t have an answer he gets one quickly.
Dan is Best in Class in every respect. He arrived on time. He was friendly and courteous. He listened to my concerns, explained what he planned to do, and he had my confidence every step of the way. I would have in back in a heartbeat should the need arise. I hope he is recognized for outstanding work and how he excellently represents your brand.
Prompt, professional, Pleasant
Brendan was both personable and professional. He quickly diagnosed issues and resolved them, communicating clearly what he was doing.
We received great service today.
Both Tyler and DJ were great, explained everything, were polite yet personable. Excellent experience.
Thorough and explained well
The oil man tried to fix the furnace but failed. We called you all because we like your commercials. Ryan was a breath of fresh air ! Polite, informative, patient. He fixed it!
Zachary was great! He was here in the time frame, given. He was polite. He explained what he was doing very well. He was fast and efficient. I'm very satisfied with the service I received.
Excellent!! Very happy
Remington was the quintessential professional - thorough yet sensible, with an expertise on how to prioritize safety with efficiency. I feel lucky to have his oversight on my ongoing maintenance of this property. Looking forward to working with him again soon as he worked late into the evening to address a dangerous situation with exposed wires in a less than comfortable environment (attic)
Very courteous and knowledgeable. Communicate the issue and solution. Just overall great service!
Expert technical understanding of the heat pump and our issue. Demonstrated he really cared about taking care of the customer. Great ambassador for the Rodenhiser brand.
Mark was fantastic! He took the time to explain what the issue was and how it affected the system and then offered his recommendation. The system is up and working again… thank you !!!
Anthony did a great job. He was very professional, prompt, explained everything very well, worked very efficiently, and was very friendly. He got the job done really well.
Kevin was super nice and professional. He took the time to discuss the issue at and as well as future projects we’re looking to have done. Thanks so much!!
Devin was great! Hopefully we’ll have him again for our next service. He’s also good with cats!
Ryan was super nice and helpful! He was able to fix our furnace quickly, and thankfully the house is returning to normal temperature.
Zach is a great asset for your company. He clearly explains each step in the process and each finding. He is a pleasure to have as a professional, qualified technician. I would recommend him to anyone that a needs great electrician!
I was very happy with Eric's installation of a new light and multiple smoke alarms. I appreciate his help today!
Explained well..
Fast and friendly service.
All done well
Very pleased with the service. Brendan was courteous, friendly and professional. He explained everything as he went along and answered all my questions.
Showed up on time, finished on time, good work, polite.
Very knowledgeable. And patient. Went out of her way to make sure we were all set up for a follow up. Highly recommended
Competent work and communication, no complaints about Cade.
Rob spotted the problem (bad pump) and quickly resolved it Thanks!
He was on time knowledgeable efficient and pleasant to deal with the entire visit. He found the problem and had the part he needed on his truck and solved the problem quickly. It was pleasure working with him. Than you.
good job
Your staff is always professional and precise. Thank you
He was very nice and clean
Very professional. Did a great job
He was professional. Friendly and very informative. He worked me through the process and enjoyed having a conversation with him
Connor is knowledgeable, was polite and understood concerns I raised with him.
Dakota was outstanding. He performed the service very well answered all my questions and provided some great recommendations.
Im very happy to have heat again. He was very professional and helpful
Dan and his assistant were awesome. They were here in a couple of hours and did a great job replacing my sump pump.
Very satisfied
job completed no issues very satisfied
Jacob was very easy to talk with and clearly explained all the work that was performed.
Kevin did a great job. He was personable, informative, polite, efficient, and knowledgeable. He addressed all the issues and brought everything back up quickly.
Absolutely professional an excellent young man. And he knows what he’s talking about and did a great job. THANK YOU
Antonio did a great job. He is a hard worker and took the time to answer all my questions. He was very polite and accommodating. It was unfortunate that he did not have enough tile to complete the floor in one day. So parts of the laundry room floor were grouted on 2 different days resulting in a slight variation in color.
Rob was very pleasant, professional, and knowledgeable. He explained the repair needed and also provided a quote for a plumbing valve replacement which I will schedule for in the near future. He also answered questions I had on my smart thermostat. Excellent experience with Rob.
Difficult removal and install handled superbly.
Both Alex and Patrick were knowledgeable, courteous, and professional. They made a change that might have solved the recent problem and have structured a more complete solution. We agreed to this...
Mike was thorough, thoughtful and considerate. Covered their shoes before entering, surveyed my issue and provided an explanation of the services and costs. Great Job!
Alex did a great job providing an explanation of the services provided and went out of his way to offer assistance/advice on other issues outside of our scheduled maintenance visit.
Brian did an excellent job inspecting our 18-year old boiler and replacing some of the accessory hardware that needed it, he also adjusted the outgoing hot water settings for our radiators and...
Rodenhiser is my one stop shop!!! They take care of my HVAC, electrical, and plumbing issues & are always helpful addressing any questions I may have about the systems in my house! Everyone...
Chris G. and Nick V. showed up bright and early at 8am to fix my water heater issue. They were on time, polite and were able to fix an issue that has been plaguing my house for a good year. They...
When you are looking for plumbing, electrical, heating or air conditioning in the Route 495 / 128 area, you will be delighted that you called Massachusetts' trusted choice since 1928.
With a total dedication to professional workmanship and excellent service, discover why families and businesses continue to trust Rodenhiser after generations of service
(14609 Reviews rated 5 Stars)